I've always said you don't hear from the happy people....I've been in PC for 74 days now and for the most part it's been smooth sailing.
I use Claro 3g Wifi stick and I purchased 30 days/3g. Well, due to Netflix usage I burned up my 3g's right away and when I went to re-up, I was told I had to wait until the 30 days was up or call the pre-pago service. So I did that, and told them that it was pretty silly for me to have to wait until the 30 days was up since I was willing to pay them more money TODAY to get more service TODAY as I had work to do....TODAY. They told me they would fix it.
Anyway that was 5 days ago. I have been back to the office twice and they were having technical difficulties and couldn't help me. Finally today I paid for three more days of service but was told once again that I needed to wait until the 30 days was up or call the pre-pago service. Which I did.
The lady told me that I had to wait until October 24 and I told her that was silly, because I needed to use the service TODAY to do work TODAY and not only that I had paid for three days TODAY. Then she told me that all that was needed was activation of the service. I asked how to activate, since i had already called once to fix things a few days back and I assumed it was ready to go. She told me she could do that for me. I told her go ahead, and then wait until I connected to see if it worked.
Well, she hung up on me...clearly it worked as I am posting this rant....it's a pain to get internet that works here.
Anyway rant for the day. My cold isn't helping my mood. Feel free to commiserate, tell me I am doing something wrong, or provide a better solution. Last night I went in to work until 830 to get stuff done. Which is fine...but I like working from home in my pj's.
I use Claro 3g Wifi stick and I purchased 30 days/3g. Well, due to Netflix usage I burned up my 3g's right away and when I went to re-up, I was told I had to wait until the 30 days was up or call the pre-pago service. So I did that, and told them that it was pretty silly for me to have to wait until the 30 days was up since I was willing to pay them more money TODAY to get more service TODAY as I had work to do....TODAY. They told me they would fix it.
Anyway that was 5 days ago. I have been back to the office twice and they were having technical difficulties and couldn't help me. Finally today I paid for three more days of service but was told once again that I needed to wait until the 30 days was up or call the pre-pago service. Which I did.
The lady told me that I had to wait until October 24 and I told her that was silly, because I needed to use the service TODAY to do work TODAY and not only that I had paid for three days TODAY. Then she told me that all that was needed was activation of the service. I asked how to activate, since i had already called once to fix things a few days back and I assumed it was ready to go. She told me she could do that for me. I told her go ahead, and then wait until I connected to see if it worked.
Well, she hung up on me...clearly it worked as I am posting this rant....it's a pain to get internet that works here.
Anyway rant for the day. My cold isn't helping my mood. Feel free to commiserate, tell me I am doing something wrong, or provide a better solution. Last night I went in to work until 830 to get stuff done. Which is fine...but I like working from home in my pj's.