Puerto Plata Generator off line? Edenorte clueless as usual

Edenorte supplied very little power in our section of Cabarete last night. When I called to get an explanation, I was told "the generator is off line and there is no schedule as to when it will come back on".

Anybody have any more information on the problem?

What, Edenorte lied to me?

If it is a scheduled blackout and Edenorte does not know the schedule, then who does?

On 4 separate phone calls within several hours to Edenorte to ask about the problem I had the following responses:

1) There is a small inconvenience . Power will be back on shortly.
This is the Dominican equivalent of "The check is in the mail."

2) There is a broken transmission line and they are working on it
This is the Dominican equivalent of "No I won't XXX in your YYYYY"

3) The generator in Puerto Plata is off line. No, sorry, we don't know when it will be back on line.
At least the second sentence is the truth.

4) This is just a scheduled blackout for that area. We don't know when power will be back on.
If it is a scheduled blackout and Edenorte does not know the schedule, then who does?