Yes they do piss off a lot of their customers. The main importance is to treat PayPal as a merchant account. If you haven't had a merchant account before you must know that there are red flags given when things look suspicious. If your a new account and start receiving payments of over $1000.00, you have multiple logins from different IP?s, or your balance is over $5000.00, PayPal's system should automatically raise a red flag, and then review your accounts information to make sure everything is correct and at sometimes (which they have done to me) limit your account, preventing you to send and sometimes receive money, until you fax them your drivers license, utility bill, and credit card statement
I have been limited for the following reason:
Having my account logged in from Russia (Wasn?t me)
Receiving a payment of $2000.00 (I had to PayPal send them shipping documents)
Having a balance of $10,000 (They wouldn?t tell me the reason so I assume it was this)
It?s just a hassle, you fax in your documentation and usually wait up to a week for someone to review it and see everything?s legit.
If thing?s aren?t legit or to their liking, your funds will be frozen for a ?MINIMUM? of 90-180 days.
I have been using PayPal for 3 years now and have matured enough as to take them seriously and haven?t had a problem with them for over a year. It is a great tool and I cannot operate my business without it.