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i stated above the service sux ,shouldnt that be enough for you to hate a resort .ill give you the whole story if you desire !!!
i went to eat at the italian rest. ,the hostess didnt sit us down , then the waiter took for ever ,finally came and didnt offer wine or anything to drink (remember this should be free) then i told him how i wanted the steak cooked (well done) he brings the steak and its got blood all over it !!!!!
lets just say i wasnt happy , i had to ask the waiter if i could get some wine with my dinner it ook him anoth 10 minutes to get ,mind you there was only 3 tables besides mine
i left out of there ,go to my room ,i take my shoes off and start walking ,i could feel the floor was like sandpaper , i called the lobby and asked if they had cleaned the room ,he tells me that the are under construction, i said so what !!!! i didnt see un nobody tirando bloques in the room!!!
he said he would send someone to clean it ...i said dont worry about it ,i took a towel and a stick and cleaned it my self
after sweating a little bit i said im gonna take a shower in the roman bathtub , i look in it and it looks like some one had stuck a muddy tire and patched it in the tub ,there was RED DIRT (barro)....i said whatever and instead i just took a shower ,i get ready and go to the lobby where they had some guy singing ,it looked like a karoke !!!
not my definition of fun ,remember im dominican ,i need the music loud !!!
i wont complain about the bartenders as they were great ,they knew how to mix all the drinks ,were very freindly .
the next day i waoke up and went to the buffet ,it was directed to people who have no taste buds , oh my god!
the only thing dominican they had was un mangu cold as hell !
i said ok ,i really dont eat much breakfast so ill just wait for lunch to pig out , i headed to the beach ,they didnt have any servers on the beach ,so if you wanted anything you had to walk towards the bar ,and its not a short walk !!!!
here comes lunch ,i went and got some paella ....the worst paella ive ever tasted ....got some chicken ,ohhhhh my god i was just wishing i was at pollo pa comer,pollo victorina or for that matter the frituras de la esquina ...as the chicken in the resort semmed to only have pepper and salt ala gringo ....cono that was the last draw ,i said the hell with this ,i got my stuff ,went to the lobby and informed them that i wasnt staying there a minute more .they asked what was wrong ,the dominican came out of me,i told them i would pay for the nite i stayed but that was it ,as this placed was a -5 star in my book .
i got my car and left ....the whole experience at this resort was horrible ,thet were in the middle of construction and they was stuff laying around ,mud ,...i can go on and on !
my point is save your money and go somewhere else .even boca chica resort would be better than this so called 5 star resort !!!!
remember this is just my opinion