Fabio,
A dear friend of mine, who lives in Santo Domingo is receiving up to 10- 15 phone calls a day, a recorded message from a collection agency. The message goes on to inform her that she has some form of debt to Scotia Bank and that she must take care of it. She has no debts of any sort with the bank. She has tried to contact the agency to stop the annoying calls. She cannot get through to them. She has spoken with the bank, their response is she needs to contact the collection agency (?great customer service on the bank's part?) . She is vulnerable, running in circles, and distraught over this situation. She is thinking of changing her phone number.
What is your advice on this matter?
Regards,
PJT
A dear friend of mine, who lives in Santo Domingo is receiving up to 10- 15 phone calls a day, a recorded message from a collection agency. The message goes on to inform her that she has some form of debt to Scotia Bank and that she must take care of it. She has no debts of any sort with the bank. She has tried to contact the agency to stop the annoying calls. She cannot get through to them. She has spoken with the bank, their response is she needs to contact the collection agency (?great customer service on the bank's part?) . She is vulnerable, running in circles, and distraught over this situation. She is thinking of changing her phone number.
What is your advice on this matter?
Regards,
PJT