The truth — tourists and expats are fed up, and the DR has fallen behind.
I’ve lived in the Dominican Republic for over 15 years, and what’s happening now with tourism isn’t shocking. It’s not just “global uncertainty” — it’s the result of
years of bad service, no accountability, rising prices, and refusal to evolve.
Let’s be honest:
- Customer service has gotten worse, not better. There's no effort, no real training, and most places act like they're doing you a favor. Tourists are treated like a nuisance, not a guest.
- There’s zero accountability. Problems get ignored or passed off. No one takes ownership — not in hotels, not in restaurants, and definitely not in government offices.
- The infrastructure is collapsing. Just look at Santo Domingo — traffic is a nightmare, streets flood after any decent rain, and basic services struggle to keep up. Even Punta Cana, the “flagship,” is overwhelmed with traffic and poor planning.
- Tourist zones feel chaotic and predatory. Between the scams, overcharging, and nonstop hustling, visitors are exhausted before they even settle in.
- Expats feel the weight too. I had a full-time apartment for years, but each year I spent less and less time here. Luckily, I never bought — or I’d be stuck, like many others who now regret it.
The country
relied on beaches and all-inclusive resorts for far too long while ignoring everything else. And while the DR stayed still, other countries improved.
Mexico, Colombia, Albania, Portugal, Thailand — they’ve all stepped up. They offer cleaner cities, safer streets, better service, and real value.
The truth is, the DR has fallen too far behind. Tourists and expats have more and better choices now — and they’re making them.