Banco Santa Cruz

BermudaRum

Bronze

Oct 9, 2007

1,220

385

83

• Feb 10, 2010

• #1

Anyone who banks online having any issues the last few days in connecting or retrieving personal banking info (balance, statement, etc.) from bancanetsantacruz.com.do.
I would call however I am out of the country at the moment.

Thanks
BermudaRum

 

L

LindseyKaufman

Silver

Aug 21, 2007

3,058

2,017

113

• Feb 11, 2010

• #2

No problem for me logging on. Your password might have expired. If so, you can set a new password and establish how long you want the password to be effective before it, too, expires.

Lindsey

 

BermudaRum

Bronze

Oct 9, 2007

1,220

385

83

• Feb 11, 2010

• #3

Thanks for your response. I'm aware of the password feature, however for some reason it is not allowing me to even change that today. I will try to contact the IT dept. in SD.

thanks
BermudaRum

 

D

Drro

Bronze

Mar 22, 2006

1,407

102

63

• Feb 11, 2010

• #4

If you send them an email, they're prompt about responding. They'll send you under a separate email a new password to get in; then you can change it to whatever you like. Very impressed with their customer service.