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  1. #1
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    Question different cell phone rules for extranjeros?

    my wife and i are living here (in santo domingo) for the next 2 years, and we went to get her a cheap cell to use while here. tried to sign up with orange for a 18-month contract of 300 minutes a month, were told that because we were extranjeros we had to sign up for (what i thought i heard was) a "quinientos minutos" plan, but now we only have 50 minutes available on her phone. while it is possible that i misunderstood, it's not likely. my wife and i both speak spanish very well.

    have any of you heard of foreigners only being able to get very limited cell plans? i need a phone too, and would like to get a plan with 500 minutes, minimensajes, and data included for my iphone... anyone know if that is possible?
    Last edited by pernizzo; 08-10-2010 at 11:14 AM. Reason: more info added

  2. #2
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    kind of strange, never heard of different plans for foreigns.
    I dont understand also how does she know she has 50 mins available (just prepaid can)
    560 mins plans in Claro is good if you need to make lot of calls.
    this is the plan I have and pay around 1700 plus tax. if you have BB or Iphone you need to pay extra for internet data. I pay 995.00pesos for BB full data service.

  3. #3
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    in one of the menus, she can get a text with how many minutes she has left... i guess we just need to go to an orange office (not a tienda) and see what's up. just don't want to deal with that since our car isn't here yet and i have a 2-year-old in tow.

  4. #4
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    As a foreigner without residency and credit history you will not get "open" plan. You can get semi-prepaid (Orange Flex or Claro Control) which give you minutes for virtually the same rates as open plans, but you have to prepay instead of postpay. Also, open plans will give you "open" access if you go over the minutes, semi-prepaid plans will cut you once you reach all the minutes in the plan. You will have to enter the preiad card after that, but the additional minutes deducted form the prepaid card will be at the same rate as the in-plan minutes, vs pure prepaid plans in which you just enter the prepaidcard and call for about RD$10 per minute.

    Semi-prepaid plans have minutes as low as 3 pesos per minute + taxes.

    You will NOT get open postpaid plan as a foreigner with no credit history. It took me 2 and 1/2 years of huge semi-prepaid usage to get approved for postpaid with Orange. Now two years later I am in charge of corporate plan (fleet) for my company where my own lines has 1000 minutes and is open to additional usage, my rate is RD$1.250 + taxes for the 1000 minutes and additional minutes are as low as RD$1.50 per minute + taxes. Unlimited in-fleet calling, of course. I still do not have credit history in the DR (never took a loan or credit) but now I DO have history with Orange.

  5. #5
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    Quote Originally Posted by pernizzo View Post
    were told that because we were extranjeros we had to sign up for (what i thought i heard was) a "quinientos minutos" plan, but now we only have 50 minutes available on her phone.
    Two possibilities.

    I.
    You signed up for a plan on around the 12th or 27th of the month. Your available minutes will be "pro-rated" until the cut off billing cycle. For personal lines, there are two billing cycles, I think, on the 16th and on the 1st of month. Once new billing cycle starts, you will be given full amount of minutes.

    II.
    You signed up for Orange Flex Annual, which you pay a full year in advance and they will give you 50 minutes every month.
    Orange Dominicana - Orange flex anual

    Best for you is to check the contract (the white computer printed sheet) with your PIN number and the phone number, there it should say the plan name. If you have regular semi-prepaid plan with 500 minutes it would say Orange Flex 500. If you have annual plan it would say Orange Flex Annual 50.

    One more thing, it's BS you cannot get 150 or 300 minute plan. Mentira. But now you are stuck with this plan ... Orange has NOOO considerations (I know it from my own experience where they screwed up on my fleet and would not reimburse me/forgive the costs incurred).

  6. #6
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    we signed up on 6 Aug. We had all of 3 minutes until the 8th, when we got the 50 we see now. it's not that huge of a deal for my wife, fwiw, she has a phone in her office. but i want to be able to have a decent cell plan with data, etc. because my son and i will be doing some exploring of the island.

    i think i'll go to the orange store off of lincoln and talk with someone there. explain our situation, etc. and see what they can do for me.

  7. #7
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    Max with Claro is 160 minutes and unlimited data without a credit check.
    Rest of the minutes you have to buy either through going to an office and load the cell phone or through buying cards.

  8. #8
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    and they told us that if we paid this plan correctly for about 6 months, we could upgrade without problems... but I can't guarantee this info...

  9. #9
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    I opened a monthly plan on claro several months back, They would not give me their best plans as I have no Cedula and no credit history in the DR. I was told that after 3 months I could upgrade my plan if I paid my bill on time for first 3 months. I now have the plan I wanted in just a few months. You have to establish yourself before they will open doors for you. At least at claro.

  10. #10
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    Quote Originally Posted by johnny View Post
    kind of strange, never heard of different plans for foreigns.
    I dont understand also how does she know she has 50 mins available (just prepaid can)
    560 mins plans in Claro is good if you need to make lot of calls.
    this is the plan I have and pay around 1700 plus tax. if you have BB or Iphone you need to pay extra for internet data. I pay 995.00pesos for BB full data service.
    it is available at Orange, Johnny,
    I have for each of the Boys a 50 minutes per month Plan, 376.- Pesos per Month each.
    Mike
    Mike

    www.MikeFisherPuntaCana.com
    [email protected]
    Punta Cana/Cap Cana/Dominican Republic
    Mike Fisher Facebook Group on

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