I got a letter for my overpriced (more than $100 US per month) Codetel Internet flash plan reminding me that we should have a speed increase for internet connections at no additional charge. (In the US you could get a combined faster telephone/Internet and cable TV plans for about $100 US per month).
My current speed is 1.1 Mbps down and 135Kbps up as measured at codetel.dom.do. Speakeasy.net spead test got similar numbers.
I called the customer service number 809-220-1111 ( you can get support in English if needed) and I should already have 1.5 Mbps down and 256 Kbps up since their recent free speed upgrade in June.
I have a report number to correct this and supposedly I will have the higher speeds within two working days.
P.S. They say they have plans up to 20 Mbps download available,but I can only imaging the ridiculous monthly fee for them.
My current speed is 1.1 Mbps down and 135Kbps up as measured at codetel.dom.do. Speakeasy.net spead test got similar numbers.
I called the customer service number 809-220-1111 ( you can get support in English if needed) and I should already have 1.5 Mbps down and 256 Kbps up since their recent free speed upgrade in June.
I have a report number to correct this and supposedly I will have the higher speeds within two working days.
P.S. They say they have plans up to 20 Mbps download available,but I can only imaging the ridiculous monthly fee for them.