Can any one explain this, please and what I can do about it?
I tried to order an orange internet modem hogar at RD$1,909 but was told that I couldn't because I did not have enough credit. This was nonsense as I have a credit limit on my Visa card of several hundred thousand pesos. I emailed Orange for an explanation but no reply.
I tried again today at the LT Orange shop for Internet Hogar at RD$1,300 and something, same reply. At the suggestion of the young lady we tried again using my wife's cedula etc and lo and behold - no problem. This is to me, stupid and illogical because my wife's monthly Orange bill is paid with my same credit card.
My payment record to Orange only ever had one hiccup about a year ago when I was a month late due to Visa changing my credit card.
I tried to order an orange internet modem hogar at RD$1,909 but was told that I couldn't because I did not have enough credit. This was nonsense as I have a credit limit on my Visa card of several hundred thousand pesos. I emailed Orange for an explanation but no reply.
I tried again today at the LT Orange shop for Internet Hogar at RD$1,300 and something, same reply. At the suggestion of the young lady we tried again using my wife's cedula etc and lo and behold - no problem. This is to me, stupid and illogical because my wife's monthly Orange bill is paid with my same credit card.
My payment record to Orange only ever had one hiccup about a year ago when I was a month late due to Visa changing my credit card.