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  1. #1
    Bronze
    Join Date
    Mar 2006
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    1,217
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    Default Magic Jack New Issues?

    Is anyone else experiencing this?

    I've had and been pleased with my Magic Jack for two years, now:

    1) drops calls
    2) Get a recording that I can't dial that number from my Magic Jack
    3) Get a recording that I've reached my limit for the day, try again later.

    I don't know if it's my internet connection (Delancer) or Magic Jack.

    Any thoughts, remedies, suggestions?

    Oh I also have Skype outgoing to the US and Canada and they drop calls too!

    Thanks.

  2. #2

  3. #3
    Gold
    Join Date
    Jul 2010
    Posts
    5,328
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    Default Magicjack

    Hi:

    It sounds like maybe your subscription has ended and you need to subscribe again for addtional years. I use magicjack in the DR and other than not getting a good signal on occasion I have not experienced the problems you are having. I believe you can e-mail magicjack customer service and see if they can help you.

    S

  4. #4
    Bronze
    Join Date
    Mar 2006
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    1,217
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    Default

    I have upped my subscription to 5 years - at a time when I was most pleased with them - and now I see they've raised their prices for 5 years to $69.95.

    And yes, I do have a cable modem - but never had problems with them before. Was told that MJ uses less bandwidth than Skype which was why it worked so well - just not now!

  5. #5
    Platinum
    Join Date
    Jan 2002
    Posts
    11,777
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    Default

    People have low bandwidth internet (the cheapest plan), then they have other people on the wireless who are downloading songs, heavy graphic webpages or even watching youtube videos. These activities alone will make MJ call quality horrible. Now if you have mp3 downloading programs (example: limewire) working in the background then chances are you are uploading file without even your knowledge. the call quality will suffer and the other party will hear your voice cutting from time to time.
    People must know what they are doing and must understand how internet works or they will have problems with everything. I have MJ for 2 yrs and never any problems in any country I connect from.
    AZB

  6. #6
    Regular
    Join Date
    Feb 2007
    Posts
    180
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    Default

    I have found that using a USB 2.0 7 port power hub has helped out a ton

  7. #7
    Gold
    Join Date
    Feb 2007
    Posts
    7,142
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    Default

    You can use

    Google Voice for free calls to the USA

    Whistlephone
    Whistle Phone offers free calls to USA using iPhone, iPod , PC and Mac

  8. #8
    Gold
    Join Date
    Feb 2007
    Posts
    7,142
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  9. #9
    Bronze
    Join Date
    Mar 2006
    Posts
    1,217
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    Default

    Google voice says it is not as yet available in my country!

    And I just paid for 5 more years with MJ so I'd like to make it work. But thanks for all the suggestions.

  10. #10
    DR1
    Join Date
    Jan 2009
    Posts
    21,231
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    Default

    Quote Originally Posted by windeguy View Post
    I have a Magic Jack but I have not used it since I installed Google Voice, the free VOIP service. I hope you get your problems worked out with Magic Jack.
    Help me out windeguy, I'm a bit confused. I just installed Google Voice and got my Google phone #. From what I can see, when I want to make a call it will call my US house phone [or cell, or whatever] and connect me to the call I want. How does that work in DR? Will they call a DR cell phone to make the call to the US??

    AE

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