Time to rant!
Why is it when you know what the problem is, they still insist on checking the cabling in the walls, access points etc. Nothing changes, nobody has moved the walls, wake up!
Whenever we have had problems with our phone or internet connection, 100% of the time it's been something outside the office. 95% of the time at the local switch.
I have lost count how many times I have told them to reset our switch and the problem is solved. Or that X light is off on our Cisco router, so this is the problem etc.
This stuff is not rocket science, the planet has millions of connected users that never have a problem. Why is it so messed up in the DR? Then again, I think I know the answer! haha
My sister has a 100MB fiber in the UK. It never goes wrong, 99.9% uptime and she can't remember the last time they needed to call someone because of a problem.
What's sad, Codetel is the best of rest
Why is it when you know what the problem is, they still insist on checking the cabling in the walls, access points etc. Nothing changes, nobody has moved the walls, wake up!
Whenever we have had problems with our phone or internet connection, 100% of the time it's been something outside the office. 95% of the time at the local switch.
I have lost count how many times I have told them to reset our switch and the problem is solved. Or that X light is off on our Cisco router, so this is the problem etc.
This stuff is not rocket science, the planet has millions of connected users that never have a problem. Why is it so messed up in the DR? Then again, I think I know the answer! haha
My sister has a 100MB fiber in the UK. It never goes wrong, 99.9% uptime and she can't remember the last time they needed to call someone because of a problem.
What's sad, Codetel is the best of rest
