More than 9 months ago, we had a major power surge, via EdeNorte, zap the majority of our televisions, lamps, dvd players, refrigerator etc. We filed the correct paperwork through EdeNorte, went through the process of getting various price quotes for EVERYthing and were also visited by a "claims agent" from the company who inspected and took pictures of all the damaged items. (He then sat on our front porch for over an hour, eating more than 7 bananas while staring at our little daughter who was speaking in French and English, as if she was an alien....irrelevant to this post, I know. Yet strange, nonetheless.)
Anyhow, we have not heard anything since then and when we do try and contact the company, we get the run-around. Any advice from others who might have been through this before?
Thanks in advance.
Anyhow, we have not heard anything since then and when we do try and contact the company, we get the run-around. Any advice from others who might have been through this before?
Thanks in advance.