Returned from a trip yesterday to find that my telephone service is not working ( Internet is working fine ) on my VIP DSL.
I tried the on line chat help function yesterday and today. It is the Chat de Soporte option at the URL below. Nobody ever responds. Another "Only in the DR" item for that long list.
Centro de Atenci?n y Servicio al Cliente de Codetel
So, we called in to the support line at 809-220-1111 using a cell phone and were able to get a report number using their automated system. I wonder if they will actually read those report numbers and respond? I can see it now: "We tried to call you and nobody ever answered so we didn't know what to do. " I suspect we will eventually have service restored in several days after numerous reports.
I tried the on line chat help function yesterday and today. It is the Chat de Soporte option at the URL below. Nobody ever responds. Another "Only in the DR" item for that long list.
Centro de Atenci?n y Servicio al Cliente de Codetel
So, we called in to the support line at 809-220-1111 using a cell phone and were able to get a report number using their automated system. I wonder if they will actually read those report numbers and respond? I can see it now: "We tried to call you and nobody ever answered so we didn't know what to do. " I suspect we will eventually have service restored in several days after numerous reports.