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  1. #1
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    Default Iregularidad in electricty?

    ok guys listen to this: My electric bill in my home has been steady about Rd$950 to about $1,200 a month, i have never missed a payment and my bills have been steady around that amount for years. Friday i noticed that my fridge hadnt been on all day and that we had been running off of the inverter all day, but yet there was electricty in the street. so i called Edenorte and spoke to a rep. and they state that my electricity had been cut due to non payment in the amount of RD $4,599 due to a Multa de irregularidad on the account. so i said WTF does that mean? i pay my bills monthly ive never missed a payment, and last month i payed my bill on time! the person stated that the multa was due to Tampering of the electrical meter. So i said What? how is that possible? i pay my bills my bill has always been steady. she said the the meter had signs of tampering on it like if it was being clocked to bill lower. i said oh really? and who was it that noticed? one of your techs? cause i havent even seen your workers around here? so after back and forth they told me to head to the Main office tommarrow to sort it out and pay the fine! if i have always payed my bill and i havent tampered with the damn thing then why should i have to pay a fine? im sorry but theyre christmas bonuses are not coming out of my pocket! on top of that i had to spend the weekend(christmas) at familys house cause my house is in the dark! What can i do about this? They have to show me how that meter was tampered with! im not paying a fine when i didnt do anything wrong!

  2. #2
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    might not have been you tampering with the meter,someone else trying to connect to your power,they do that here

  3. #3
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    Welcome to the DR grid

  4. #4
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    Quote Originally Posted by djuno718 View Post
    ok guys listen to this: ... on top of that i had to spend the weekend(christmas) at familys house cause my house is in the dark! What can i do about this? They have to show me how that meter was tampered with! im not paying a fine when i didnt do anything wrong!
    Please, PLEASE, listen to me and learn from my mistake:

    DO NOT go into the office with a belligerant attitude and tell them you will not be paying the fine. You will end up very frustrated, living in a house with no electricity.

    Instead, in your most polite voice ever with a huge smile, using lots of endearing words like (if female) "mi reina", "mi vida", "mi corazon", (if male), "hombre", "mi jefe", etc. Explain as if you are very confused foreigner who doesn't understand the bill, and you would never tamper with a meter, but it might have been someone trying to get illegal electricity, and is there something that can be done about this. Be very, very, very, very patient, and remember that the person with whom you are speaking will only assist you if he/she thinks they are doing you a favor and only this one time. If they refuse, then ask if they could do you the favor of getting the electricity reconnected while the situation is investigated.

    The other option is to get Dominican friend to go with you and speak for you at the Edenorte office.

  5. Likes AlterEgo, UmSulaiman, Rattus_Rattus liked this post
  6. #5
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    thanks for the advice unfortunately i had no other choice but to pay the fine! i couldnt keep my daughter out on the street, and they refused to investigate, so what i did was i told them to move the Meter from its current position to the inside of the house Where the Technicians can read it but noone can tamper with it. they were reluctant to do it, but i told them if they didnt i would be cutting off their service and installing Solar panels! they changed theyre minds very quickly!

  7. #6
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    Good creative thinking.

  8. #7
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    Creative thinking, sure, but also very, very lucky.

    We are in a situation where, both my neighbor and I get the most ridiculous bills. I usually pay around 4,000 rds per month, but one month I got a bill of 13,000 rds. I followed the advice of my neighbor and filed a complaint with some government office. On their advice I went to the Edenorte office, paid 30% of the bill, filed the complaint with the number I got from the government office, and was told they would look into it. Normally this meant, that according to government rules a technician had to come out daily to check everything. I never saw anyone, and after one week they just cut me off. Off course the government office all of a sudden had a nose bleed. I went to the Edenorte office, being very polite and gentle, but got told to either pay the bill and get luz, or not to pay the bill and get no luz. They also told me they did not give a **** about the government office.

    In the meantime my Canadian neighbor left for his home country, and did not pay his last bill. So, of course he got cut off. Nevertheless Edenorte managed to serve him a new bill, for a month in which he had no electricity (he left 6 months ago...) for the amount of 14,000 rds. This was not an outstanding amount, but for usage that month... ????

    This month I got the bills of the houses surrounding us. The owner of these houses opted to invest in a complete new wiring and meters by edenorte, costing him a couple of thousand dollars. Guess what... all his houses have air (ours does not), they have several tv's (not us), they have huge security lights on all night (we do not) and they pay a third of what we pay.

    Edenorte still claimes we use the luz

  9. #8
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    yeah these fools think theyre slick, today they showed up to connect the meter, but they didnt want to move it from its current position like i told the supervisor at the edenorte office, they claimed that if they move it from its location then it would be hard for the techs to read the monthly usage. unfortunately i wasnt home @ the time, only my wife was in the house, but i will be calling tommarrow morning! i want that meter moved from its position so that i can INSURE that noone will tamper with it.

  10. #9
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    Hi, because of all these electricity bull****, dont you thnk it would be easier to be independant if one lives in a private house. Does anyone know how to get solar panels? Anyone got an experience on this?

  11. #10
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    In santo Domingo they sell solar panels in Pricesmart, no idea about the quality though. If I'm not mistaken you need an inverter for each panel which makes the investment kind of high and I doubt if you will ever earn it back

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