Everybody who has a pre paid plan with Orange has to be checking their minutes left on a regular basis.
I have a plan 150 minutes and I am hardly making calls just text messaging a lot and in less then 10 days all my minutes were gone while I maybe used 40 total. So I put a card 100 pesos and in less then 2 days only 10 pesos left and I tried to send a message and it said no balance.
So I called customer service, complaint blablabla 72 hours. I agreed ...
In less then 3 hours they deposited me 10 pesos plus taxes ....so that made my more suspicious
So I called back and did another complaint and in less then 12 hours they deposited me 88 minutes back....so something is wrong there and if you do not check your balance ...minutes will disappear...
T.E.
I have a plan 150 minutes and I am hardly making calls just text messaging a lot and in less then 10 days all my minutes were gone while I maybe used 40 total. So I put a card 100 pesos and in less then 2 days only 10 pesos left and I tried to send a message and it said no balance.
So I called customer service, complaint blablabla 72 hours. I agreed ...
In less then 3 hours they deposited me 10 pesos plus taxes ....so that made my more suspicious
So I called back and did another complaint and in less then 12 hours they deposited me 88 minutes back....so something is wrong there and if you do not check your balance ...minutes will disappear...
T.E.