We bought a very expensive Palliser leather couch at Hache.
It came with a 5 year warranty.
After 2 years the couch started ripping in 7 or 8 places.
I contacted Hache to get it fixed/replaced under the 5 year warranty.
Hache kept contacting Palliser and after 6 months they said we abused the couch.
There is no way 2 adults sitting on a couch, no children or pets would rip a couch.
On their facebook page Palliser says they send someone out to investigate. Never happened.
While everyone is worrying about TV warrantys that's a $1000 purchase. This was over $2500.
Be very careful where you buy your furniture and avoid the Palliser brand at all costs.
It came with a 5 year warranty.
After 2 years the couch started ripping in 7 or 8 places.
I contacted Hache to get it fixed/replaced under the 5 year warranty.
Hache kept contacting Palliser and after 6 months they said we abused the couch.
There is no way 2 adults sitting on a couch, no children or pets would rip a couch.
On their facebook page Palliser says they send someone out to investigate. Never happened.
While everyone is worrying about TV warrantys that's a $1000 purchase. This was over $2500.
Be very careful where you buy your furniture and avoid the Palliser brand at all costs.