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  1. #1
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    Default Need Urgent Help - Anyone In Boca Chica - Banco Popular ATM Robbed Me!

    Ok, so I saw a thread about a week or 2 ago about a guy that was robbed by the Banco Popular ATM in Boca Chica. I replied that I, too, had been robbed by the ATM. I have called my bank, and Popular and each tells me to talk to the other. Finally, my bank told me today that I have to call the number on the Boca Chica Popular ATM. If anyone is in Boca Chica soon, please write down the number on the Popular ATM (if there is one) and post it here or PM it to me.

    Also, anyone who has been through this, if you have any solutions - I would appreciate it if you let me know. Thanks!

  2. #2
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    Hi DQ,it happend to me at Banco Popular in Sosua a few years ago.I tried twice to withdraw 5,000 pesos.Didn't get the money or a receipt.When I return home,the money was withdraw from my account.
    After many phone calls to my bank,I told them that I was returning to Sosua and that I would take care of it with BP.I asked for the name of everyone they talked to in sosua.They said that they would call me back with the info.Instead,my account was credited the money I lost.
    I think that your bank should help you.You will get nowhere with BP.
    Regards

    Mike

  3. #3
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    I went through this a few years ago. You don't need any numbers from the machine, your bank knows exactly which bank and machine it was. Put a claim in with YOUR bank, wherever it is.

    When it happened to us my husbands brother was a VP with the bank whose machine didn't spit any money out and even he could do nothing.

    We called our US bank and the immediately put the money back in our account while they investigated. We had to sign a Visa document (they issued our ATM card through our bank) and after a week or so they told us the money was in our account permanently.

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  5. #4
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    Quote Originally Posted by AlterEgo View Post
    I went through this a few years ago. You don't need any numbers from the machine, your bank knows exactly which bank and machine it was. Put a claim in with YOUR bank, wherever it is.

    When it happened to us my husbands brother was a VP with the bank whose machine didn't spit any money out and even he could do nothing.

    We called our US bank and the immediately put the money back in our account while they investigated. We had to sign a Visa document (they issued our ATM card through our bank) and after a week or so they told us the money was in our account permanently.
    You are assuming The OP is from The USA, what if his account is @ another Dominican bank, SOL?

  6. #5
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    Quote Originally Posted by Tamborista View Post
    You are assuming The OP is from The USA, what if his account is @ another Dominican bank, SOL?
    Good point, but he still needs to put in the claim with HIS bank. As I said "wherever that is".

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  7. #6
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    My bank is Bank of America. I have called twice and they have not been helpful in resolving this issue at all.

  8. #7
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    Same thing with me. Robbed twice using atm machines. BP one time and Banco Santa Cruz the other. US banks made good on the money. With BP it was done using empolyees who gave out the account #s and the money was withdrawn to a company in India of all places.

  9. #8
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    I tried to get money from the BP atm in Sosua, 2 days ago. I tried twice (they have two machines), and both times the transaction was timed out.

    I went home and checked my account online. Well, both times the requested amount had been taken out, but also both times the same amount had been redeposited withing minutes.

    I guess I was lucky.

    BelgianK

  10. #9
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    Chase Bank did right by me. Never liked Bank of Amerika much.

  11. #10
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    So the moral of the story is " Don't use BPs machine in Sosua"

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