I have two dishnetwork HD receivers in my house here in the DR, on one account, with an address registered in the US because they are not licensed to sell programming outside the US. The programming went out on one of my receivers, and when I called them they did some equipment verification to make sure both receivers are in the same house under one account, which they are.
However, now they are asking for a utility bill with my "US address" which I dont have, since my "US satellite guy" has moved or something. My local satellite guy cannot help me anymore, the US satellite guy was his 'rep' over there. I told them I bought the system from Mrs. so and so (who is listed name and address for the US satellite guy) and that I live in Ft. Lauderdale now, and that my house is in my company name (I do have an office there and was stalling them) and that I cannot produce a utility bill in my name, but I can in my company name. They told me on the phone it needs to be in my name.
I have taken over my the dishnetwork account online (the satellite guys had it before), put it in my name, but I think they (dishnetwork) are unto me, that the receivers are outside the US. Does anybody have any advice?
I was going to change the address online and send them a utility bill from my office in Ft. Lauderdale with a letter from my company saying that I have this system there and use the utilties there. Not sure if they will accept this.
I guess they are clamping down on receivers outside the US, I dont know why, this will just hurt themselves. Maybe they are getting legal pressure from Dominican programming providers to cut off foreign accounts. Or maybe my satellite guy's American rep did something fishy or they got in a fight with each other.
Any advice would be appreciated, I am probably not the only one with this problem.
However, now they are asking for a utility bill with my "US address" which I dont have, since my "US satellite guy" has moved or something. My local satellite guy cannot help me anymore, the US satellite guy was his 'rep' over there. I told them I bought the system from Mrs. so and so (who is listed name and address for the US satellite guy) and that I live in Ft. Lauderdale now, and that my house is in my company name (I do have an office there and was stalling them) and that I cannot produce a utility bill in my name, but I can in my company name. They told me on the phone it needs to be in my name.
I have taken over my the dishnetwork account online (the satellite guys had it before), put it in my name, but I think they (dishnetwork) are unto me, that the receivers are outside the US. Does anybody have any advice?
I was going to change the address online and send them a utility bill from my office in Ft. Lauderdale with a letter from my company saying that I have this system there and use the utilties there. Not sure if they will accept this.
I guess they are clamping down on receivers outside the US, I dont know why, this will just hurt themselves. Maybe they are getting legal pressure from Dominican programming providers to cut off foreign accounts. Or maybe my satellite guy's American rep did something fishy or they got in a fight with each other.
Any advice would be appreciated, I am probably not the only one with this problem.