Rogerjac, if your sending bank says it's in Santa Cruz, it's there but maybe Santa Cruz does not know it. Ask your bank to re-send the SWIFT message to BSC, their SWIFT code is SCRZDOSD. Becaus ethe funds go through intermediary bank, the SWIFT message says what to do with those funds. if the SWIFT message got mishandled or not delivered, the bank (BSC) may not even know the funds are at the corresponding (intermediary) bank until they do a month-end conciliation. So ask your originating bank to work on your behalf, and they MUST communicate with BSC via SWIFT, and BSC MUST reply them. those are the rules.