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  1. #1
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    Default It has happened to me now WTF

    Have been a client with Banco Popular since 2007, have a peso and a dollar account and have never had any problems. Try to avoid problems and therefore never use my debit card to pay for something, always have cash on me and only use my card at the ATM machine of Banco Popular here in Boca Chica.
    Last week I noticed I was RD5000 missing from my account so I complained about it last Friday, when I was at the bank I noticed that some other small amounts of a couple of hundred pesos had been charged to my account.
    The complaints were filed and an investigation was going to start, they also cut my card in pieces and were going to give me a new one which I got on Saturday because the system at the bank was down (only in the DR).
    Sunday morning I transfered money from my dollar into my peso account. In the afternoon I went to the bank's ATM machine and withdrew RD5000, there was nobody else around.
    Monday morning I checked online and saw to my surprise that I was out of RD90.000,-!!!!
    Right away I went to the bank and it we could see that somebody used my "card" at 2 different locations in the Capital in order to withdraw the 90.000 on SUNDAY!!! I should have a limit of 20.000 per day.
    To me this reeks like an inside job since I haven't use my card anywhere else and only had my card for ONE day!!
    Either someone in the bank or the security guard who was working on Sunday has to be involved, I don't see no other way possible.
    Anyway I'm supposed to get my money back, don't know when though hopefully soon.
    Life in Paradise

  2. Likes Berzin, frank12 liked this post
  3. #2
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    Absolutely and inside job from Banco Popular if they were able to withdraw more than your daily limit. Know several people this has happened to at BPD and Banreservas. Good luck getting your money back. My sister got all her money taken out of a Banreservas account and got nothing back after many months of complaining and they giving her the runaround...of course the "investigation" they will never find anyone, even though they have cameras at each ATM.

    BTW if you can avoid it try not to use your ATM card on Friday through Sunday. Maybe it's just a coincidence, but it seems that these is when everyone I know of has had issues. It seems they count on offices being closed or less traffic.

  4. #3
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    This sounds bad - overriding the daily limit cannot be anything but an inside system job... because they must lift the daily limit in the system somehow....

    Immediately withdraw all your money into you Dutch account if you still have it... do it now.. you have been targeted and I guess nothing will ever come of the investigation !

    If you're really tired of it... hire someone to solve your problem but don't count on getting your money back and flee the DR the minute the deed is done and you receive evidence..

  5. #4
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    Sorry to hear about that, Frank. Unfortunately you are correct in that these episodes are more than likely an inside job.

    This is a common occurrence in some parts of Colombia, where if someone is naive enough to go to a bank to withdraw a relatively large sum of money "en efectivo", some bank tellers have been known to get on their cell phones to call the tigres they are in cahoots with who are usually waiting outside or close by. Once they get the description of the person, they are on it the second the person leaves the bank.

  6. #5
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    I hope you get your money back frank. This stuff can happen everywhere, not just D.R. It's a cat and mouse game with the "good guys" and the "bad guys", (inside or outside). the bad guys figure out a scheme, the good guys figure a way to combat it, the bad guys figure a new scheme... and on and on.

    the more interesting, and more revealing thing will be if, how, and when the bank makes good on it for you. best of luck.

  7. #6
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    It's happened to me twice before. Definitely an inside job, and they'll give you your money back soon to cover things up. They refunded my money in less than a week. They're now switching to ATM cards with a "chip" (hopefully not our Chip), so they are supposed to be safer from now on.

  8. #7
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    Quote Originally Posted by Castle View Post
    It's happened to me twice before. Definitely an inside job, and they'll give you your money back soon to cover things up. They refunded my money in less than a week. They're now switching to ATM cards with a "chip" (hopefully not our Chip), so they are supposed to be safer from now on.
    I've heard of that card. When you use it to take money out it says "You better not be using this money for adult entertainment child...don't you know that god loves you?...oh and stop wasting your seed"

  9. #8
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    Banco Popular is trading at .60 euro a share. They have to boost their bottom line somehow.

  10. Likes Rattus_Rattus liked this post
  11. #9
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    Just came back from the bank. I most likely will get my money back because all the withdrawals were done at Farmax Avenida Independencia and OF Gazcue. It's kinda suspicious that a pharmacy will sell 45.000 to one person in one afternoon. The amounts were 5000 and 10000 which is kinda strange also.
    Anyway will keep you guys posted

  12. #10
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    I dont use my dominican accounts anymore. I have also lost money i had in my accounts. "only" small amounts, but i removed every peso from them, and now i only use my Visa card. I only withdraw money inside the bank. It is the safest way to do it in a very unsafe country- Moneywise..

    In the end it is not important to have an account over here anyway, just gives you a headache in paradise.

  13. Likes bronzeallspice, Harleysrock liked this post
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