Results 1 to 5 of 5
  1. #1
    Regular
    Join Date
    Aug 2013
    Posts
    269
    Post Thanks / Like

    Default problems with cable tv menu (tricom)

    hi there, i just want to know if anyone who is using tricom also has problems with the menu meaning the menu doesn't give inf. like what program you're watching at the moment and what program is next.

    i asked the landlord and it seems that more appartments have these problems, i was just wondering if it was us or if it was tricom and if you guys have this problem also.

  2. #2
    Banned
    Join Date
    Feb 2009
    Posts
    851
    Post Thanks / Like

    Default

    Call Tricom if the contract is in your name, or ask the landlord to call them, they can send the impulse to reset the equipment, if it doesn't work, they can send the technician to your apartment.

  3. #3
    Platinum
    Join Date
    Sep 2010
    Posts
    33,898
    Post Thanks / Like

    Default

    Quote Originally Posted by toriemannetje View Post
    hi there, i just want to know if anyone who is using tricom also has problems with the menu meaning the menu doesn't give inf. like what program you're watching at the moment and what program is next.

    i asked the landlord and it seems that more appartments have these problems, i was just wondering if it was us or if it was tricom and if you guys have this problem also.
    get used to things not working normally here. i have Telecable POP, and every week the numbers of the channels change. last week ABC was 87. this week it is 84.

    welcome to the DR.

  4. #4
    Bronze
    Join Date
    Jun 2012
    Posts
    633
    Post Thanks / Like

    Default

    I've got Tricom and just thought it was normal that the menu doesn't do sh1t. It just asks what language, subtitles I want the TV in and what language I want the menu in, then an exit option.
    To find out what channel you're watching press the 'ok' button.

    I accept this like anything else. Within a hour of installation the 2, the 'down' and '0' were no working on the control. On calling the tech up and asking him to return with a new controller and being declined, take it up with Tricom, I decided to walk 300yrds and buy a universal control and safe my blood pressure.
    Kind of get used to knowing when your beat within a few seconds and just accepting it!

    You can fight it but you will never get around customer service not serving you sh1t in this country, other than attitude, lies and costing you time for nothing.
    Last edited by Smart; 10-27-2013 at 09:10 PM.

  5. #5
    Regular
    Join Date
    Aug 2013
    Posts
    269
    Post Thanks / Like

    Default

    i should let my landlord call, but i never had problems before, now the menu doesn't work so i don't even know what i'm watching. everyone in the building had the same problem, i thought it was just my box.

    but because it's sunday nothing could be done at this moment, so we'll wait to tomorrow.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •