Okay....I've rolled with enough punches in my boxing career, Claro needs to kiss it and big time, but how??!!!
I need a change and need it quick before I go AK47..I had some trouble with a recent robbery putting me behind on some bills, Claro cut me the other day, okay no biggie, actually forgot about the bill being they SOMETIMES send it via email..So, sent a friend of mine Mr Motoconcho to go pay after I called, got my due amount..MC comes back, gives me receipt, waited my 4 hours, called..Hello its me...WHATS DOING!! I need my phone/Internet...told, about another hour, will be 5 hours then,,waited, natta..its now about 8PM, paid at 3PM DIRECTLY!! Called again on now the 7TH hour, putting current time at about 10PM..well, well..you need to pay a reconnection fee of 300 pesos..HUH??!! What ya talking about Willis??!! but it was Miguel, who I know all too well with having sooooo many issues with these bums!!
I said, nobody advised me about a reconnection fee from when I called for my balance, from paying the damn bill, nor my 2 inquires of what is taking so long to get my service active again!! Sure, love paying 4,500 just to have no service STILL!! I was asked if I had a CC..Oh Joy!! Yes, BLAH!!!! Sorry, no international cards...FOCK YOU!! give me a supervisor..BAM..so sorry, we will get your service back on for you shortly...being I told this supervisor I would pay first thing in the Morning...well, well, what great liars they are in deed..Called again at 11:30PM, closed, suppose to close at Midnight..
My Dad may be in the Hospital again, reason for my urgency...still don't know that now..Anyways, I've had nothing but issues with these bastards even when they were Codetel..Slow speed, or just not working at times..And, And! even today! They finally got me active at about 10AM after paying at 8AM, system was very slow, tested it and why of course! THIEF'S!!! I pay for 2 MBPS and only was getting 1MBPS and for some reason, I could not use Firefox, which gave me their red screen of not being connected, but my Internet Explorer worked..
Now what really gets under my skin is, when I went there in person to open my account, asked for Cell phone service and DID NOT WANT A PHONE!! Fixed income here, why do I need a phone, have a Cell..NOPE, can only get the Internet with phone..SOB!!! CROOKS!!! Well, BEHOLD!! cannot dial cell phones and they want to charge me for their mistake..This was 7 Months ago, but just saying...Its BS!! Again, I want to dump them and they can stick their phone!
All that said, here in POP, is their another provider??? I have not seen any nor found another via phone book etc that services POP..Are we all stuck with Claro here in POP?? God say it ain't so! I hate them, cannot stomach these clowns..I was in contact with them 4 damn times Yesterday and not one TURD advised me about a reconnection fee, brain dead all we care about is your money SOBS..
So, what can we do here?? Is there another provider like Tricom, Dominican cable I think it was called in SD, there were about 5 different providers in SD..
Please help..
Thanks!
Anthony
I need a change and need it quick before I go AK47..I had some trouble with a recent robbery putting me behind on some bills, Claro cut me the other day, okay no biggie, actually forgot about the bill being they SOMETIMES send it via email..So, sent a friend of mine Mr Motoconcho to go pay after I called, got my due amount..MC comes back, gives me receipt, waited my 4 hours, called..Hello its me...WHATS DOING!! I need my phone/Internet...told, about another hour, will be 5 hours then,,waited, natta..its now about 8PM, paid at 3PM DIRECTLY!! Called again on now the 7TH hour, putting current time at about 10PM..well, well..you need to pay a reconnection fee of 300 pesos..HUH??!! What ya talking about Willis??!! but it was Miguel, who I know all too well with having sooooo many issues with these bums!!
I said, nobody advised me about a reconnection fee from when I called for my balance, from paying the damn bill, nor my 2 inquires of what is taking so long to get my service active again!! Sure, love paying 4,500 just to have no service STILL!! I was asked if I had a CC..Oh Joy!! Yes, BLAH!!!! Sorry, no international cards...FOCK YOU!! give me a supervisor..BAM..so sorry, we will get your service back on for you shortly...being I told this supervisor I would pay first thing in the Morning...well, well, what great liars they are in deed..Called again at 11:30PM, closed, suppose to close at Midnight..
My Dad may be in the Hospital again, reason for my urgency...still don't know that now..Anyways, I've had nothing but issues with these bastards even when they were Codetel..Slow speed, or just not working at times..And, And! even today! They finally got me active at about 10AM after paying at 8AM, system was very slow, tested it and why of course! THIEF'S!!! I pay for 2 MBPS and only was getting 1MBPS and for some reason, I could not use Firefox, which gave me their red screen of not being connected, but my Internet Explorer worked..
Now what really gets under my skin is, when I went there in person to open my account, asked for Cell phone service and DID NOT WANT A PHONE!! Fixed income here, why do I need a phone, have a Cell..NOPE, can only get the Internet with phone..SOB!!! CROOKS!!! Well, BEHOLD!! cannot dial cell phones and they want to charge me for their mistake..This was 7 Months ago, but just saying...Its BS!! Again, I want to dump them and they can stick their phone!
All that said, here in POP, is their another provider??? I have not seen any nor found another via phone book etc that services POP..Are we all stuck with Claro here in POP?? God say it ain't so! I hate them, cannot stomach these clowns..I was in contact with them 4 damn times Yesterday and not one TURD advised me about a reconnection fee, brain dead all we care about is your money SOBS..
So, what can we do here?? Is there another provider like Tricom, Dominican cable I think it was called in SD, there were about 5 different providers in SD..
Please help..
Thanks!
Anthony