orange internet works poorly

BigDaddy

Member
Jan 16, 2005
195
2
18
I have had the orange internet package of 5 gigs on their little internet modem. It works very rarely when after complaining many times they threatened to cancel me instead of resolving my problems. I live in the middle of Puerto Plata so range is not a problem. I have had several people from orange office come to my house and they with their own computers saw I was not getting what I paid for, after one year I tried to cancel but I need $4000 pesos to terminate a contract that they do not keep. When I tried to terminate the office of data called they fixed the single strength going to my computer everything is fine for one week now I can rarely get a signal.
Does anyone have the telephone number for the customer service for internet service at orange? When ever I go to the orange office nobody knows or can give me that number? At this point I urge people in this forum not to get orange inter service and I can say at this point when my contract is over I will not renew.