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Thread: Thomson (for flights to UK) office in Punta Cana?

  1. #1
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    Default Thomson (for flights to UK) office in Punta Cana?

    Does anyone have any contact info for a Thomson UK office in Punta Cana - if one exists?
    I'm trying to get solid info about a complicated flight to the UK (complicated as in direct flight only, with dog and excess baggage). It would be great to be able to speak to a rep in person!

    ps. I already have the contact and all the info for Thomson Pet Travel Services.
    Last edited by yb1; 03-17-2014 at 05:49 PM.

  2. #2
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    Try this number for Thomson airways in the DR, 809-959-3020.


    Regards,

    PJT

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    Thanks PJT will try them in the morning.

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    Tried calling all day, no answer and no recorded message on the voice mail. Looks like there's no office here anymore...

  5. #5
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    Y, that number could be the desk at the airport, which would only be staffed when a flight is arriving or departing.

    I have a number that may no longer work and I'm not even sure if it's a landline or cellphone - I somehow got hold of a couple of years ago when a friend was visiting and wanted to extend her stay (they said no). It's 809 586 2223

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    Thank you Chiri
    but that number is a fail!
    will try the check-in desk in person.

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    Default Flying back with Thomson to UK, cargo, dogs

    Info I've found that might be helpful for others...

    Thomson office in Punta Cana (somewhere near airport in TUI building)
    809 468 7176
    They no longer sell tickets to the UK.

    One way tickets from DR to UK available only if you have recently flown out with Thomson. They are not bookable online.
    Only available via Thomson 24 hour holiday line: 01144 2476 282 327
    That number goes direct to a human! as opposed to "dial 1 for.. dial 2 for..." which doesn't work from here on my iphone.

    Thomson's free baggage allowance is a measly 23kg plus 5kg hand luggage. Their 17/kg long haul excess baggage charge is @#%*&#!
    Sending personal belongings back via cargo is a cheaper option. Thomson work with Leisure Cargo.
    contact: [email protected] (operations in PUJ)

    Leisure Cargo use Caribe Cargo as their export company.
    For rates, bookings etc contact their city office in Santo Domingo
    CARIBE CARGO
    Customer Service: Gissel Gonzalez - speaks fluent English.

    You will need an Import Clearing Agent at the UK end unless you feel you can DIY.
    Thomson suggested KRL HOME - kr-l
    contacts: Jean Procter [email protected] / Sarah Gooch [email protected]

    Flying pets back to the UK. Can only fly into UK as cargo no matter how small your dog is.
    AIA PETS (used by Thomson)
    AIA Pet Travel | Airbridge International Agencies

    Sarah Nash
    UK Manager
    Airbridge International Agencies
    Office : 0203 432 7819
    [email protected]

    The procedure for pet entry to UK is quite a long process with microchips, rabies jabs, blood tests, tapeworm, paperwork etc all having to be done in a certain order. It helps if your pet already has a passport. Will try to remember to post about that once we've completed it all.

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    To add to the above.

    You can't use only the inbound part of a return ticket either eg.
    outbound Gatwick to PUJ
    inbound PUJ to Gatwick

    If you are not on the outbound flight then the ticket is automatically cancelled :-(

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    Btw hi Y, did u manage to travel with ur dog to uk? Im in the same struggle as im moving to the uk and also with my dog i have t found the right people who can help me with that, as thomson airways demand i need a custom broker to do the procedure for the dog.. Arghh can u help me somehow? Or letting me know if u managed to sort all thats stuff?.


    P.s my dog got microship, bloodtest, rabies and all sorted out already. Hope to hear from u soon






    Quote Originally Posted by yb1 View Post
    To add to the

    You can't use only the inbound part of a return ticket either eg.
    outbound Gatwick to PUJ
    inbound PUJ to Gatwick

    If you are not on the outbound flight then the ticket is automatically cancelled :-(

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    Quote Originally Posted by yb1 View Post
    To add to the above.

    You can't use only the inbound part of a return ticket either eg.
    outbound Gatwick to PUJ
    inbound PUJ to Gatwick

    Not true if you let them know you are not using it

    If you are not on the outbound flight then the ticket is automatically cancelled :-(
    Not true if you let them know you are not using it

  12. Likes jinty05 liked this post
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