Problems with external HD Samsung

PropertyServiceTeam

New member
Apr 17, 2013
32
0
0
hi, have a problem with my ext. 500 GB HD Samsung. Blue light is flashing if i connect to PC via USB. But not noise and the PC no recognize it! Just music and 200 movies, anyone can fix it or know where to fix it. Mostly movies from my son, he is really sad.. Preffered Santiago, but can be also in the capital! Thanks!!
 

arturo

Bronze
Mar 14, 2002
1,336
97
48
external hard drive problem

You should first confirm whether a different PC can recognize the drive to rule out a PC problem. Next, you should check thhe cable and connection ports. If anything looks unusual, replace the cable. Good luck!!


hi, have a problem with my ext. 500 GB HD Samsung. Blue light is flashing if i connect to PC via USB. But not noise and the PC no recognize it! Just music and 200 movies, anyone can fix it or know where to fix it. Mostly movies from my son, he is really sad.. Preffered Santiago, but can be also in the capital! Thanks!!
 

dv8

Gold
Sep 27, 2006
31,266
363
0
try with a different computer/laptop.
try with a different cable.

report back. i know a computer/network specialist in santiago who can help but he will not be cheap. and there is no point of being charged for one minute job of connecting via different cable/port/machine.
 
Feb 7, 2007
8,005
625
113
Also try to hook up direct via SATA cable into a PC. Sometimes the connector between the HDD an external cable goes bad. I had one older Toshiba external HDD that has the same problem. After I confirmed HDD was working, I just bought new enclosure and connection interface/port for it. You would be looking for 2.5" external enclosure.
 

PropertyServiceTeam

New member
Apr 17, 2013
32
0
0
this is what a have tried first, connecting to another PC and with other USB cables! Same result, nothing.. blue light blinking, not more, i have to open it, but not idea whats next!!