BanReservas: Accessing Account over the Internet

Dr_Taylor

New member
Oct 18, 2017
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0
Does anyone know if a person with a USD denominated savings account with BanReservas can access account information, e.g., account balance and deposit/withdrawal information, over the Internet? It would be helpful to ascertain the process for obtaining this, if it exists. Thanks.
 

Garyexpat

Bronze
Sep 7, 2012
2,105
739
113
I don't have a USD savings account however I can access my USD checking account so I am sure that you can. You need to set up your username and password. I went into the branch on Calle del Sol in Santiago and re-set it up after not using it for a time and forgetting my password.
 

reilleyp

Well-known member
Dec 12, 2006
1,186
663
113
Does anyone know if a person with a USD denominated savings account with BanReservas can access account information, e.g., account balance and deposit/withdrawal information, over the Internet? It would be helpful to ascertain the process for obtaining this, if it exists. Thanks.

Yes you can. https://www.banreservas.com/ I think you have to go to a branch to get set up for access. You will need your passport etc. Once you are set up, you will be able to see your US dollar account as well as peso. You can also pay some bills there, and transfer money to other people.

That is the good news. The bad news is that you can only transfer a small amount of money per day, and a limited number of transactions. Also, if you are going to use this for large purchases, allocate a lot of extra time. Checks take a long time to clear, as well as wire transfers into the account from the US. They would not let me use my funds for over one month after I wired in the funds, even though my account was several years old. I also had to show up with copies of the wire from the delivering bank, and explanation of the funds, had to speak with many different people, and at each step along the way they told me "manana". Also, they asked for a copy of my US bank account to prove that I had made enough money or had enough money to justify that wire transfer.
 

ctrob

Silver
Nov 9, 2006
5,591
781
113
They would not let me use my funds for over one month after I wired in the funds, even though my account was several years old. I also had to show up with copies of the wire from the delivering bank, and explanation of the funds, had to speak with many different people, and at each step along the way they told me "manana". Also, they asked for a copy of my US bank account to prove that I had made enough money or had enough money to justify that wire transfer.



People who've never banked in the DR would have a hard time believing all that.

But most things weird in the DR....revolve around money.
rut-tien-atm-3.jpg
 

tht

Master of my own fate.
Oct 10, 2002
847
154
63
Planet Earth
Go to the "New User" section on their website and type in your Cedula or Passport number (whatever the bank has on file), complete the form and after a few days someone from BanReservas will call you and verify your identity and give you the access. This is just how they do it.
 

chico bill

Dogs Better than People
May 6, 2016
12,543
6,307
113
Banking in DR is a pain and if you don't answer the phone on the 1st try you have to try again but the calls don't come quickly and then you have to go back to the bank.
Frankly I think the banking system is just as responsible for the lack of quality investment in the DR as is corruption.
Put the two together (into the banking system) it discourages some who would love to open a small business or transfer more funds into the DR.

Hold up your hand if a bank has taken money from you without notifying you.
Hold up you hand if your transfers were held up at least a week even after the period they were supposed to clear.
Hold up your hand if you've had ATM withdrawals from your account you did not make.

OK I'm sure there are quite a few hands up.
Simon say put them down.
 

william webster

Platinum
Jan 16, 2009
30,247
4,328
113
I use Progreso...

I find them excellent and the online performance as good as - or better- than either of my other 3 banks....
Canada, USA and one other country.

These days... incoming wires arrive a day faster... overnight ...
I rarely exceed the $10k - deliberately.
Plus my issuing bank has a password free option for less than $7,500 wires..... easy, peasy

Never had any of the above problems, Bill.... not to say it doesn't happen.

Have accounts for most of my people - joint - to transfer emergency funds as needed

so far , so good........touch wood
 

chico bill

Dogs Better than People
May 6, 2016
12,543
6,307
113
I use Progreso Bill.... not to say it doesn't happen.

Have accounts for most of my people - joint - to transfer emergency funds as needed

so far , so good........touch wood


OK I will give them a try becuase BanReservas is too frustrating.
Careful whose madera tu toques
 

josh2203

Bronze
Dec 5, 2013
1,535
512
113
I've had DOP, USD and EUR accounts in Banreservas since 2013, and since then also used the online banking feature. The only complaint I have is that once me and my wife had to wait a bit long to be attended on one branch, as they were confused whose turn was it at that point...
 

Dr_Taylor

New member
Oct 18, 2017
351
2
0
Go to the "New User" section on their website and type in your Cedula or Passport number (whatever the bank has on file), complete the form and after a few days someone from BanReservas will call you and verify your identity and give you the access. This is just how they do it.

Thank you very much. You provided far more help than the person at the bank with whom I have been e-mailing the past three days or so.
 

Dr_Taylor

New member
Oct 18, 2017
351
2
0
Thank you, everyone, for your advice and comment. The online access is working, and Banreservas made quite the effort to assist me. Also, my first wire arrived and posted online the next day. Thanks, again.