I have lived in Torre Alta for 14 years and have had the service with Claro; about two years ago I started having troubles. The filters on the Internet started burning up. I had their technical department out and they couldn’t figure out the reason. This has escalated and now the filters are burning out several times a week and they cost about $900 pesos each. Two weeks ago I had the technicians out here again and they say the problem is there’s no fiber optics in this area and there is no plans to install it in Torre Alta. There recommendation was to use a different Internet service such as Orange or the other one that I’m not sure of the name of. I work using VOIP and this is a real problem as the service from orange doesn’t support it well. I have their 20 GB box and it’s OK, but it will not work with my phone. To go to their 50 GB box will cost about $7000 pesos a month. It’s still cheaper than what I’m paying with all the repairs for Claro.
Does anybody have suggestions of what service would work for me? I really do need to work and I need a phone system and Internet service that’s reliable.
Thank you,
White light
Does anybody have suggestions of what service would work for me? I really do need to work and I need a phone system and Internet service that’s reliable.
Thank you,
White light