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Thread: Advice needed

  1. #1
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    Default Advice needed

    I would appreciate any advice from POP residents regarding an issue regarding the purchase of a motorbike. No negativity or scathing comments required - just help and your opinions. Nearly 2 months ago my other half bought a new motorbike for cash at Lucillos in downtown POP. He was told at the time that the papers would arrive shortly - as it was a brand new model, there was a delay ( !!) When he chased it up after a couple of weeks they said it would take 45 days ( don't ask me why) By this time I was already uneasy but, typical Dominican, he was giving them the benefit of the doubt and assured me that the papers would be there. 45 days came and went last week and when he went down last Friday they said that the papers were "lost" in the office close to Casa Nelson ( sorry, don't know the official title) and said they were waiting for them to be found. We now have a situation where he only has a cash receipt, no papers for the bike, no number plate etc. I am arriving for a month in 2 weeks time and want this sorted - either the bike is officially his, or they change it for another that is complete with paperwork or ??? Typical Dominican, he just keeps accepting their excuses and although unhappy has not really pursued it with them. Does he go to a lawyer now, or what? Any advice would be gratefully received. Just to add, we have bought a number of bikes from them over the last 18 yrs and this is the first time we have experienced this.

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    Quote Originally Posted by belkis View Post
    Any advice would be gratefully received. Just to add, we have bought a number of bikes from them over the last 18 yrs and this is the first time we have experienced this.
    If possible, deal with the same sales person you purchased from last time. This may help to
    speed things up a bit. If not, I would tell the manager you are thinking of purchasing two more
    bikes (maybe for family at Christmas) but you can't do anything until they get the paper work
    in order for your last purchase.

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  4. #3
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    Quote Originally Posted by belkis View Post
    I would appreciate any advice from POP residents regarding an issue regarding the purchase of a motorbike. No negativity or scathing comments required - just help and your opinions. Nearly 2 months ago my other half bought a new motorbike for cash at Lucillos in downtown POP. He was told at the time that the papers would arrive shortly - as it was a brand new model, there was a delay ( !!) When he chased it up after a couple of weeks they said it would take 45 days ( don't ask me why) By this time I was already uneasy but, typical Dominican, he was giving them the benefit of the doubt and assured me that the papers would be there. 45 days came and went last week and when he went down last Friday they said that the papers were "lost" in the office close to Casa Nelson ( sorry, don't know the official title) and said they were waiting for them to be found. We now have a situation where he only has a cash receipt, no papers for the bike, no number plate etc. I am arriving for a month in 2 weeks time and want this sorted - either the bike is officially his, or they change it for another that is complete with paperwork or ??? Typical Dominican, he just keeps accepting their excuses and although unhappy has not really pursued it with them. Does he go to a lawyer now, or what? Any advice would be gratefully received. Just to add, we have bought a number of bikes from them over the last 18 yrs and this is the first time we have experienced this.
    You might need to have an attorney call them and scare them. But it is probably legit but in the future get an attorney to go with you and for 3000 pesos you can have him look over the paperwork when you purchase new.

    Yeah two months is too long and his bike might get seized with no paperwork to show AMET (aka Digisett)

    If you buy one used take all the paperwork to the attorney, have him draft a bill of sale or the insurance offices of Franz Scheichl (upstairs behind Altice) and get your insurance and title handled from the same place.

    Meanwhile you are in the land of manana and nothing moves at the efficient pace as your home country

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    Quick update, he has been back this morning with a lawyer. Lucillos have asked for a week to get the papers. The lawyer has told them that if there are no papers by then, he expects a refund of the price paid, another motorbike by mutual agreement, or he will go to the Fiscaleria. I think the message has got across so we just have to wait and see. The abagado is going back with my other half next Thursday just in case. Hindsight is a wonderful thing!

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    Registration of both my moto and my ATV took forever. 3 months in the case of my ATV with me checking in every 3 weeks or so.

    No idea how long the registration for the moto took, as they said I'd get a call when the stored received the paperwork and the plate. Of course I never received a call. This was my first big purchase after arriving here and at the time I did not know to question every promise made. Over a year later, I checked with the store and sure enough the registration was in a drawer collecting dust.

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  10. #6
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    What most likely is happening is this, and you are not the first with this problem: The local dealer had that moto on consignment from the distributor. The distributor holds the title, pending payment. For whatever the reason the local dealer didn't pay for the bike, so the distributor is holding the title.

    The real battle is between the local dealer and distributor for the title. You are the collateral damage.

    Good luck. All the legal pressure available on the local dealer will not matter until the distributor releases the title. The distributor does not care about you and your problems. He only cares about the money the local guy owes.

    You may consider returning the bike for a refund unless the local dealer shows you the original matricula. That would force his hand. He may say "no" but if he can't produce the tital, you will know why. If he produces the title then he's just a laggard.

    Lesson take-away for future moto purchasers: before buying the bike have the dealer show you the ORIGINAL matricula for that particular machine to insure it is in his possession and ready for transfer.

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    Quote Originally Posted by cobraboy View Post
    What most likely is happening is this, and you are not the first with this problem: The local dealer had that moto on consignment from the distributor. The distributor holds the title, pending payment. For whatever the reason the local dealer didn't pay for the bike, so the distributor is holding the title.

    The real battle is between the local dealer and distributor for the title. You are the collateral damage.

    Good luck. All the legal pressure available on the local dealer will not matter until the distributor releases the title. The distributor does not care about you and your problems. He only cares about the money the local guy owes.

    You may consider returning the bike for a refund unless the local dealer shows you the original matricula. That would force his hand. He may say "no" but if he can't produce the tital, you will know why. If he produces the title then he's just a laggard.

    Lesson take-away for future moto purchasers: before buying the bike have the dealer show you the ORIGINAL matricula for that particular machine to insure it is in his possession and ready for transfer.
    That is what I thought was the case, that Lucillos hadn't yet cleared their purchase of the bike. This is similar to car dealerships in the UK but you would never wait 2 months for paperwork. I would rather he be refunded or given another bike, just have to wait and see. Personally, I would never have paid cash without seeing and being given the matricula at the time of the sale. Unfortunately, many thousands of miles away.

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    Quote Originally Posted by belkis View Post
    Quick update, he has been back this morning with a lawyer. Lucillos have asked for a week to get the papers. The lawyer has told them that if there are no papers by then, he expects a refund of the price paid, another motorbike by mutual agreement, or he will go to the Fiscaleria. I think the message has got across so we just have to wait and see. The abagado is going back with my other half next Thursday just in case. Hindsight is a wonderful thing!
    What did the lawyer charge ?

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    Quote Originally Posted by chico bill View Post
    What did the lawyer charge ?
    4000 pesos, he is the same guy we have used previously. If he gets a result it will be money well spent as my OH is out of his depth.
    Last edited by belkis; 11-29-2018 at 01:20 PM. Reason: addition

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    Belkis I would just wait it out... both on my moped and bike took about 4 and 6 months both new bought same day different arrivals dates for plates and ownership it’s legal to drive with no plate and with purchase contract , as wierd as it sounds..

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