Phone system out

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mart1n

New member
Jul 13, 2006
495
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0
Luperon had the phone system and internet down for 1 1/2 hours this morning the innternet came back but ran very slow for another hour. Did anyone else have that problem?
 
S

SKY

Gold
Apr 11, 2004
13,490
3,627
113
Claro had a large problem, mostly with internet but everything is up and running now.
 
S

sylindr

New member
Nov 29, 2007
509
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0
mart1n said:
Luperon had the phone system and internet down for 1 1/2 hours this morning the innternet came back but ran very slow for another hour. Did anyone else have that problem?
Click to expand...

Claro told us it was the entire country
 
R

Riva_31

Bronze
Apr 1, 2013
2,537
180
63
San Pedro de Macoris
Here in san Pedro only problem with the Internet in fixed lines, and the data service down in Cellphones, I was smalling as Im with VIVA, but service is back to normal since 1 hr ago.
 
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KateP

Silver
May 28, 2004
2,845
6
38
Fiber optics cable was cut between Santiago and Puerto Plata and apparently affected the whole country.

Sent from my BLN-L24 using Tapatalk
 
cobraboy

cobraboy

Pro-Bono Demolition Hobbyist
Jul 24, 2004
40,964
936
113
SKY said:
Claro had a large problem, mostly with internet but everything is up and running now.
Click to expand...
Seems they still have DNS resolution issues.

I'm still finding some sites are inaccessible, including some mail servers (Earthlink and some GoDaddy's) while others are fine (A2.).

For instance, my Dropbox is currently no joy.
 
J

josh2203

Bronze
Dec 5, 2013
1,607
548
113
SKY said:
Claro had a large problem, mostly with internet but everything is up and running now.
Click to expand...

Yes, everything is fine since about 1,5 hours. We lost everything (ADSL, mobile network). We drove next to the Claro tower in POP in hopes that we'd have something (I was working and speaking with someone), but nothing. Then went to Viva, got myself a prepaid simcard with internet... We used to have internet from 2-3 different companies (at the time, Claro+Orange+Viva), but I neglected this recently and learned a valuable lesson today...
 
B

Bred

Bronze
Aug 13, 2006
854
50
48
Sosua
2e4x1dc.jpg
 
JD Jones

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
Jan 7, 2016
11,842
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Does this mean Claro is not going to reimburse the country for the lost service???
 
CristoRey

CristoRey

Welcome To Wonderland
Apr 1, 2014
11,768
8,028
113
SKY said:
Claro had a large problem....
Click to expand...

When are they not having problems. I have a contract (i know,
without a residency permit its impossible, lol) with these
muppets and the service is bad all the time. On average I have
one of their techs over here at least once a month......
for a cold beer and a good laugh because I'm told its not configured
properly in the area I live in????
 
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josh2203

Bronze
Dec 5, 2013
1,607
548
113
SKY said:
https://dominicantoday.com/dr/economy/2019/03/25/claro-says-gov-contractors-caused-internet-crash/
Click to expand...

Referring to the photo on the article, I think that's just beyond stupid/idiotic/dangerous/incompentent/etc.../ how the government is carrying out that road work. At the time when our internet went out, I was in a meeting, but I still don't blame Claro at all. In he past, I would probably have, but in this case no. For us, they have provided top-notch service ever since our wiring was redone (not their fault), and in this case I failed to have back-up ISP as I've not needed one...
 
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