Xoom money transfer

I tried Xoom for the first time to send myself USD cash to a Caribe Express for a fee of $19. They cancelled the transaction. I contacted them, and they asked for a pdf copy of bank statement and passport. Then they asked for another copy of my passport, stating that the first was a little blurry. Then they told me to do the transaction again, since the first one was cancelled but now my account restriction was lifted. They then cancelled my second transaction as well. I contacted them again, and they told me that they would not honor any transactions from me and to look elsewhere. I asked for a reason why, and they told me that will not give me a reason why.

Xoom ! I used to xoom money around with no prubbles, then they became part of PayPal. I tried to send $150 and they said it would be 4 to 5 business days, At the end of that time i got another email from them telling me it would be another 4 business days. I cancelled the transaction and went to PayPal and had the money transferred in 20 minutes. Don't know what happened there at all, but don't need them any more. PayPal is free to family and friends, but there is a slight charge to pay my rent! But is instant!

I had xoom too. It worked for a while but then they cancelled me for no apparent reason. WU is expensive but it works. For sending $ to Haiti, I use Moneygram.

As an aside, anyone ever hear of and/or use worldremit?

Wow, that sounds strange. I have used Xoom for 3 years now. As you say, I too transfer 1000 USD for $19 charge delivered to Caribe Express same day or in just a few hours for cash pick up (depending on time of day transaction submitted). My usage is maybe 10 - 15 times a year from my USA chequing account. The part that hurts is transferring from my Canadian account paying exchange rates as I'm retired Canadian. Never required to send banking or passport after initial set up account.

Both moneygram and western union cancelled my accounts no reason and I only ever send to two people. Now I have to use Caribe Express which is inconvenient to get to, more expensive and receiver has to go show ID then return next day to collect major PIA.

cmantis said:

Both moneygram and western union cancelled my accounts no reason and I only ever send to two people. Now I have to use Caribe Express which is inconvenient to get to, more expensive and receiver has to go show ID then return next day to collect major PIA.

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The Caribe Express I use (which is geographically inconvenient for me as well) has too windows. One on the left "WU" and on the right side Caribe. On a couple of occasions I noticed a few people trying to do a transfer with WU. They seem to get turned down all the time or have major problems. I told the teller at Caribe that I don't use WU because I never know when they will take my transfer when they don't. WU cost me hours of problems on the phone and always on the day I needed money to be moved fast.
The teller said "WU is loco". Too many questions. Too much identification. Hit and miss. Nobody uses any longer"
On the other hand I have never had a problem with Caribe. Once they have you telephone number in the system it takes 3-4 minutes to do a transaction. Same for pick up of funds. Walk in and out paid in $$.

I use western union to send money to myself all the time. I send it from my BMO account online. It is connected directly from BMO. Within 30 minutes I can collect my cash here