I am now renting an apartment in SD, the area near the zona franca on san isidro.
Cheap rent, brand new apt etc, although I haven't seen it yet.
Trying to get a phone line and DSL has been a joke. No two codetel employees give the same answers.
First I call, and ask if I can order this stuff over the phone. Sure the guy tells me, even though I am still in US, gives me a number to call.
Call the number, they say no, need to come in in person. Ok I decide I'll have my novia do it.
She goes to the office and waits forever to be given a phone number to call. The woman says you need to do it over the phone!
OK, she calls the number, they confirm that Internet Flash is available in that area,( I already told them this).
They tell her to go to an office in person! Now my GF goes to the office, and is told we need a person that already has a Codetel acount to act as guarantee.
OK, now I call a friend, and the next day he goes to the office with my novia and pay the installation fees etc.
She is told 7 day wait, Ok not horrible.
After a week, she calls and they say maybe 15 days, she says she was told seven, they say OK 8 days.
She waits more. No word. Calls again and is told 15-30 days. Once again she explains that we were told 7 and the woman immediately says 7-15 days.
OK, that is typical. All the while this is happening, I decide to buy the Internet Flash install CD kit, so we have it ready for when the DSL goes in.
Novia goes to office, and is told that she can't buy it unless she has a phone line? What? OK, she explains that we are waiting for the phone line, and wants to be able to install internet asap. Nope, not allowed says the girl.
A few days later my novia goes back to the office where she ordered the service and complains. The woman tells her two weeks more. My novia FINALLY gets pissed, and rips into her. Saying we were promised numerous times and nobody there has a clue. the woman apologizes and says she put us on the schedule for this thursday, no later, no sooner.
OK, so it's wednesday and Codetel shows up. Luckily my novia is home!
They don't have any cable and need to come back!!!! AAAAAAAAHHHHHHHH!!!!!
I want to kill someone!!;-) If they get it installed, I can't wait to see how long it takes to convince some idiot there to sell me the friggin CD kit. I need DSL for when I head down next friday. I am not holding my breath.
I bet the next obstacle is you need a phone line for 15 days before you can install the DSL!!!!!!
Same problems when we had electricity installed. Guys show up and don't have any cable. You're the friggin utility company, how do you not have cable?
It's like when I went to Pollo Victorina and they were all out of CHICKEN!!!
Can ya imagine Pizza hut not having Pizza one day? I bet it happens in the DR!
Why do I like it there again? ;-) Ok, a few ice cold presidentes will make me forget about it, but for now, I'm pissed!
Cheap rent, brand new apt etc, although I haven't seen it yet.
Trying to get a phone line and DSL has been a joke. No two codetel employees give the same answers.
First I call, and ask if I can order this stuff over the phone. Sure the guy tells me, even though I am still in US, gives me a number to call.
Call the number, they say no, need to come in in person. Ok I decide I'll have my novia do it.
She goes to the office and waits forever to be given a phone number to call. The woman says you need to do it over the phone!
OK, she calls the number, they confirm that Internet Flash is available in that area,( I already told them this).
They tell her to go to an office in person! Now my GF goes to the office, and is told we need a person that already has a Codetel acount to act as guarantee.
OK, now I call a friend, and the next day he goes to the office with my novia and pay the installation fees etc.
She is told 7 day wait, Ok not horrible.
After a week, she calls and they say maybe 15 days, she says she was told seven, they say OK 8 days.
She waits more. No word. Calls again and is told 15-30 days. Once again she explains that we were told 7 and the woman immediately says 7-15 days.
OK, that is typical. All the while this is happening, I decide to buy the Internet Flash install CD kit, so we have it ready for when the DSL goes in.
Novia goes to office, and is told that she can't buy it unless she has a phone line? What? OK, she explains that we are waiting for the phone line, and wants to be able to install internet asap. Nope, not allowed says the girl.
A few days later my novia goes back to the office where she ordered the service and complains. The woman tells her two weeks more. My novia FINALLY gets pissed, and rips into her. Saying we were promised numerous times and nobody there has a clue. the woman apologizes and says she put us on the schedule for this thursday, no later, no sooner.
OK, so it's wednesday and Codetel shows up. Luckily my novia is home!
They don't have any cable and need to come back!!!! AAAAAAAAHHHHHHHH!!!!!
I want to kill someone!!;-) If they get it installed, I can't wait to see how long it takes to convince some idiot there to sell me the friggin CD kit. I need DSL for when I head down next friday. I am not holding my breath.
I bet the next obstacle is you need a phone line for 15 days before you can install the DSL!!!!!!
Same problems when we had electricity installed. Guys show up and don't have any cable. You're the friggin utility company, how do you not have cable?
It's like when I went to Pollo Victorina and they were all out of CHICKEN!!!
Can ya imagine Pizza hut not having Pizza one day? I bet it happens in the DR!
Why do I like it there again? ;-) Ok, a few ice cold presidentes will make me forget about it, but for now, I'm pissed!