To follow through on a thread about the owner who died a while ago it was said that the business was run well. I argued then and now I would like to point out some other things fwiw.
I bought a condo with renovation of same a must and have started to do it all.
I went to Ochoa in Santiago to buy ceramic tile for the floor and wall plus installation materials 3 weeks ago. They said it would be delivered on Monday. (big joke I didn't even pay attention to) . I called my buddy AZB on Wednesday to go into Ochoa to raise some hell. He calls me and says that they are going to deliver today after they make a stop in Playa Dorada. Needless to say they didn't come. They finally come on Friday with just the floor tile, not the wall tile and not the trim tile which they said was on another truck that would be there the next day (right!!) They also brought the wrong cement to put the tile down which of course I returned. So now I have about 110 meters of floor tile, no concrete to put the crap down with and no wall tile, no trim tile and cant get a thing done. Just have 4 guys standing around looking at each other.
I call a friend in Puerto Plata, Alberto, and ask him to go into a place to purchase concrete again and get it delivered. He does this and I get half of what I paid for delivered yesterday. Now I have paid 2x for what I need and only have half of what it will take but I can at least start working. I now have to find the other half of the second purchase, get my money back from Ochoa, get my wall tile and trim tile from Ochoa and I will be all set. Not bad for about 3 weeks of work, huh?
Ochoa sucks. They have no respect for their customers, have never once called to even lie to me about why they don't do what they volunteer to do. I have a cellular phone and they have the number. NEVER would they consider being considerate, show any sort of respect or give any type of customer service. They just don't give a shit about anything. Now I have to go back on Tuesday to fight for what is mine!
At least the other Dominican company shipped half of what they got paid for 4 hours after they promised. Not at all bad considering I am in the Dominican Republic.
Avoid Ochoa if you have the choice. I know I certainly will since they only get worse and not better. I am sure that some of you think I am just a loud, fat ugly american and have expectations that are unreasonable but Such is life I guess. If you read this and know anyone at Ochoa let them know that they are regarded in a way that is lower than dog shit and that they need to clean up their act.
Escott
I bought a condo with renovation of same a must and have started to do it all.
I went to Ochoa in Santiago to buy ceramic tile for the floor and wall plus installation materials 3 weeks ago. They said it would be delivered on Monday. (big joke I didn't even pay attention to) . I called my buddy AZB on Wednesday to go into Ochoa to raise some hell. He calls me and says that they are going to deliver today after they make a stop in Playa Dorada. Needless to say they didn't come. They finally come on Friday with just the floor tile, not the wall tile and not the trim tile which they said was on another truck that would be there the next day (right!!) They also brought the wrong cement to put the tile down which of course I returned. So now I have about 110 meters of floor tile, no concrete to put the crap down with and no wall tile, no trim tile and cant get a thing done. Just have 4 guys standing around looking at each other.
I call a friend in Puerto Plata, Alberto, and ask him to go into a place to purchase concrete again and get it delivered. He does this and I get half of what I paid for delivered yesterday. Now I have paid 2x for what I need and only have half of what it will take but I can at least start working. I now have to find the other half of the second purchase, get my money back from Ochoa, get my wall tile and trim tile from Ochoa and I will be all set. Not bad for about 3 weeks of work, huh?
Ochoa sucks. They have no respect for their customers, have never once called to even lie to me about why they don't do what they volunteer to do. I have a cellular phone and they have the number. NEVER would they consider being considerate, show any sort of respect or give any type of customer service. They just don't give a shit about anything. Now I have to go back on Tuesday to fight for what is mine!
At least the other Dominican company shipped half of what they got paid for 4 hours after they promised. Not at all bad considering I am in the Dominican Republic.
Avoid Ochoa if you have the choice. I know I certainly will since they only get worse and not better. I am sure that some of you think I am just a loud, fat ugly american and have expectations that are unreasonable but Such is life I guess. If you read this and know anyone at Ochoa let them know that they are regarded in a way that is lower than dog shit and that they need to clean up their act.
Escott