Absolutely usless place, IMO
The superintendent is "supposed" to make sure that the Electricity Law is observed by the generators and the distributors. This is not the case and the PRODECOM, the consumer's protection agency is a worse joke.
If this were so, I should receive over two months of free electricity for the electricity that was not provided to me last summer. In theory you are supposed to get 150% of the electricity not provided. That means 1600 hours of free lights!! HAH!! Lot's o' luck seeing that come to bear..
If you have a problem, go over to the office and go to the manager's office. Be nice and smile and ecplain what your problems are. You might get lucky..
HB