riravaga said:
Hello Castellamonte, in your case you must contact Indotel 1-809-200-5353 toll free, they will help you, they couldn't disconnect you after the phone line was in service, why they wait after that to said that was illegal?
They will help you,
www.indotel.org.do
Hi, I'll give it a try but I don't hold out much hope. We've gone around and around with Verizon on this. It is funny (almost).
The line went active, stayed that way for a few days and then nada for over a week. After much cajoling we managed to get them to say 'okay' again and up came the line. A few more days and zap, nada.
In the time that the line was alive (it has a desigated number), I rec'd calls, logged on the Internet, called the US, called all over. Then they tell me the line is illegal and try to get one of my Dominican workers to tell me they needed RD$4000 pesos to "turn it back on." A very obvious bribe!
I'll call Indotel and let all know how Verizon is dealing with this.
Note, also, that I was probably the single most influental person in Cabrera to get Codetel to install DSL. They said they wouldn't do it without 20 commitments. I worked the area and got 19 people to sign up. Then Codetel told me it was "40 people" so I just bought the other 21 lines from them!
Still, I get this kind of crappy service!