Here is what AC responded to my question:
Response (Karen Collens) - 06/12/2006 01:17 PM
Thank you for your e-mail. We appreciate the opportunity to address the concerns
raised regarding our routes and schedules.
We regret we no longer offer direct service from Toronto to Santo Domingo. Air
Canada adjusts its schedule based on key market and operational criteria, as well as
customer feedback such as yours. Every aspect of our scheduling is thoroughly
researched, taking into consideration past traffic volume and anticipated passenger
demand over each route within our system, in a conscientious effort to meet our
customers' needs. Air Canada listens to our customers and every effort is made to
respond to community requests while maintaining a viable operation.
Many factors are taken into consideration when creating a schedule. Aircraft
availability and positioning, flight crew commitments, ground staffing, international
agreements and market changes are only a few of the criteria used. Traffic trends
are carefully monitored with a view to providing the best service for the greatest
number of customers while continuing to assess the viability of those operations.
Thank you again for your feedback and for allowing us to respond. We look forward to
the pleasure of serving you in the near future.
Sincerely,
Customer Solutions
Whatever that all means.....I think it would be good if everybody write them and request this route back.