Yes, the refrigerator dilemma was frustrating - I had a staff member in looking at it shortly after arrival; he returned with a bottle opener, but after that I never saw him again. I told the maid about it the next day, and that evening after seeing it wasn't fixed or replaced, called Guest Services, and also told them we had not received water. That's when I was told it was NOT restocked and to get it from the bar! You're right, given the water problems in DR, this should NOT be the case, but since we only stayed 5 days, we gave up trying. In-room beverages were not specifically mentioned, but I would think bottled water is a necessity every day.
As far as the restaurants, I had heard this from a few other guests, so am assuming it was the case. I'm sure the glitches were due to the newness of Caribe and hope they will be cleared up soon, as I would like to return there on my next visit!
Thanks for your kind words about my website.
Cathy