Page 1 of 2 12 LastLast
Results 1 to 10 of 20
  1. #1
    Regular
    Join Date
    Mar 2005
    Posts
    139
    Post Thanks / Like

    Default You Pay Service/service Is Not Included..= Casanova

    Hi All,

    STRANGE EXPERIENCE :

    Casanova at Cabarete : a very nice place, nice decorated, good food.
    F A C T S :
    taxes are included, 16% itbis + 10% Legal (=service).
    AND you receive the invoice : "Service not included" (handwritten)

    So I suppose that the manager does not pay the legal 10% to his employees, so they hope that the ignorant client will pay an additional 10% service fee.....
    I'm right ?

  2. #2
    Silver
    Join Date
    Jan 2004
    Posts
    2,594
    Post Thanks / Like

    Default

    Quote Originally Posted by HIRAM View Post
    Hi All,

    STRANGE EXPERIENCE :

    Casanova at Cabarete : a very nice place, nice decorated, good food.
    F A C T S :
    taxes are included, 16% itbis + 10% Legal (=service).
    AND you receive the invoice : "Service not included" (handwritten)

    So I suppose that the manager does not pay the legal 10% to his employees, so they hope that the ignorant client will pay an additional 10% service fee.....
    I'm right ?
    Let's say he does pay his staff the 10%. That is a 10% gratuity paid by you that is divided among the entire staff, including the wait staff, cooks, dishwashers, bartenders, etc. Don't you think an additional gratuity is in order for good service?

  3. #3
    Platinum
    Join Date
    Jan 2002
    Posts
    21,792
    Post Thanks / Like

    Default "Good Service"??? In The DR?????

    I NEVER had good service in the DR!
    CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCcc

  4. #4
    Silver
    Join Date
    Jun 2002
    Posts
    3,334
    Post Thanks / Like

    Default

    Stop being so damm cheap people!!! You all say how poor the people of DR are and then you all look to get over on paying a lousy tip for good service. If you cant afford to leave a little extra to a waiter or waitress for good service don't bother going on vacation,and don't go posting how cheap you really are.

  5. #5
    Platinum
    Join Date
    Jan 2002
    Posts
    21,792
    Post Thanks / Like

    Default "T.I.P.S"= To Insure Proper Service!!!!!!

    If THAT Is the criteria for "TIPPING" you never have to tip in the DR!
    CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC

  6. #6
    Regular
    Join Date
    Feb 2005
    Posts
    255
    Post Thanks / Like

    Default

    Started working in restaurants when i was 12 and have been in the service industry ever since. Have never once written "tip not included" on a bill, and I make it a point not to tip when someone does.

  7. #7
    Regular
    Join Date
    Jul 2005
    Posts
    388
    Post Thanks / Like

    Default

    Quote Originally Posted by badpiece33 View Post
    Stop being so damm cheap people!!! You all say how poor the people of DR are and then you all look to get over on paying a lousy tip for good service. If you cant afford to leave a little extra to a waiter or waitress for good service don't bother going on vacation,and don't go posting how cheap you really are.
    You are so right.....I tip according to service and cuteness I will only check the bill to see if I'm getting my bill and not someone elses.vacations are to short to worry about a few pesos.
    hifiman

  8. #8
    Silver
    Join Date
    Jan 2004
    Posts
    2,594
    Post Thanks / Like

    Default

    Quote Originally Posted by SosuaJoe View Post
    Started working in restaurants when i was 12 and have been in the service industry ever since. Have never once written "tip not included" on a bill, and I make it a point not to tip when someone does.
    I guess you don't plan on returning to the same restaurant. I too have been in the restaurant business and know what an irate employee can do, and you'll never know.

  9. #9
    Silver
    Join Date
    May 2004
    Posts
    3,242
    Post Thanks / Like

    Default

    Not surprising to me that a waiter would place a note advising the tip is not included. Search how many threads there are on here about people confused about what & how to tip. These people do work & should be compensated based on the level of their service. Too many times people walk out without compensating them sufficiently. Perhaps 'service not included' is poorly worded - but they're trying to do something to let you know their tip really isn't included.

    As for Casanova specifically, I'm friends with a couple of the waiters.
    It's run very professionally. The 10% you see added into your bill IS split amongst all staff by the owners as required by law. So, if the 10% ley is 100 pesos on your 1000 peso bill, your waiter only gets a very small portion of that US$3 you left.

    Here's how the waiters are paid:

    They receive a nominal salary as happens in most restaurants.

    The waiters rely on their tips to bring them up to a liveable wage. Their basic salary is not a liveable wage. Out of the 'extra tip' you give, 10% goes into a pool for all waiters, 10% goes to bar staff. The waiter keeps 80%.

    10% over and above the bottom line on your bill is considered a standard tip. Less for poor service, more for above standard service.

    There are a couple of very good wait staff there - be generous with your tips if you're lucky enough to get them at your table.
    Last edited by CFA123; 04-16-2007 at 03:29 PM.

  10. #10
    Silver
    Join Date
    May 2004
    Posts
    3,242
    Post Thanks / Like

    Default

    Quote Originally Posted by CFA123 View Post
    Out of the 'extra tip' you give, 10% goes into a pool for all waiters, 10% goes to bar staff. The waiter keeps 80%.
    Too late to edit above, I should have said
    "At Casanova, out of the extra you give 10% goes into pool for kitchen staff & 10% for bar staff. Your waiter keeps 80%. At many other restaurants, the money would go into a pool for everyone."

    Bottom line...
    10% ley you see on your bill is split amongst everyone, your waiter gets a small percentage.
    Your tip over and above is what gives your waiter a liveable wage. Not everyone knows it. Don't shoot the messenger, even if it's your waiter!

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •