Just thought I would let everyone know that the ATM at the new branch in
sosua is putting through debits that aren't a reality. This was at 5:20 p.m. today.
I took out 10,000RD and tried to take out a further 8000.00RD,since the atm only dispenses 10K at a time, but was denied stating I had insufficient funds. I did have them.
I went back to my laptop and checked what was going on with my account on line and low and behold. 2 transactions of the 10,000.RD had been processed and the 8000.00RD which I didn't physically receive.
I went and banged on the door of the bank, since it was closed, and spoke to someone that came to the door, showed them on my laptop with my statement of account and they told me to call my bank and maybe a systems error. I told them their ATM was their problem, but they told me I needed to do a bank to bank investigation.
So, I called my bank in Edmonton and spoke to the account manager and they will investigate, but they said it was the Banco Populars problem with their ATM. But, Fact #1. I can only take out 600.00 CAD/day. Fact #2. $965.89 was debited. So, as I see it, it is both banks problems. I hate F$%^&& banks.
sosua is putting through debits that aren't a reality. This was at 5:20 p.m. today.
I took out 10,000RD and tried to take out a further 8000.00RD,since the atm only dispenses 10K at a time, but was denied stating I had insufficient funds. I did have them.
I went back to my laptop and checked what was going on with my account on line and low and behold. 2 transactions of the 10,000.RD had been processed and the 8000.00RD which I didn't physically receive.
I went and banged on the door of the bank, since it was closed, and spoke to someone that came to the door, showed them on my laptop with my statement of account and they told me to call my bank and maybe a systems error. I told them their ATM was their problem, but they told me I needed to do a bank to bank investigation.
So, I called my bank in Edmonton and spoke to the account manager and they will investigate, but they said it was the Banco Populars problem with their ATM. But, Fact #1. I can only take out 600.00 CAD/day. Fact #2. $965.89 was debited. So, as I see it, it is both banks problems. I hate F$%^&& banks.