To months ago I ordered a wire transfer from my bank account in another country to my Popular account in Puerto Plata.
I had done that many times before without any problems, but this time I misspelled my last name, so the transfer was cancelled, but the money did not return back to the transfer origin bank.
After complaining many times in the Popular branch in Torre Alta, Puerto Plata, I only got a transfer number, but not legal proof or signed document whatsoever.
My other bank says that the money is not back there. It is a serious bank, in a serious country, so most probably some clerk at Banco Popular has my money in his/her pocket.
If somebody has experiences or ideas about how to handle this problem, please let me know about it.
Thanks in advance,
Ben
I had done that many times before without any problems, but this time I misspelled my last name, so the transfer was cancelled, but the money did not return back to the transfer origin bank.
After complaining many times in the Popular branch in Torre Alta, Puerto Plata, I only got a transfer number, but not legal proof or signed document whatsoever.
My other bank says that the money is not back there. It is a serious bank, in a serious country, so most probably some clerk at Banco Popular has my money in his/her pocket.
If somebody has experiences or ideas about how to handle this problem, please let me know about it.
Thanks in advance,
Ben