Very good, I met Dona Glady, a very nice lady. The hotel was clean, A/C was good, electricity went out but emergency generator kicked in within a few minutes, parking limited in front of hotel but we parked across the street by the new restaurant (didn't get a chance to try the restaurant but it looks very nice, clean and certainly upscale). We arrived late and left early but had a good night sleep, I would highly recommend this hotel if you have a tight budget or are traveling with a big group and only need it for the night. It's very good for the price ($800 single, $900 double, $1,200 triple) and it has a nice family atmosphere and the neighborhood is very quiet at night, far away from the noisy central park and malecon, but close enough to get there in 2-5 minutes; I traveled with 9 other people and they were all very satisfied. The triple room was very good with three beds for $1,200 a night. In the morning, we found freshly made coffee (heaven) in the kitchen. I would definitely go back to this hotel.
Only downer: no hot water, but you're certainly wide awake after you take that morning shower.