I paid $150 US for my All-in-One, later the head went south and Brother offered the replacement part at $214.00 US!!!! I made a pause and the rep knew not to even peep for that moment or I was going to go off and never shut my mouth on the phone...
Turns out, Brother still overcharges for replacement parts and the printers have an operational life of no more than 14 to 24 months at best...
I have an HP and a Cannon for so long that they could be sitting at the museum as relics but still 100% operational...
Brother should stick to manufacturing the label makers and nothing close to All-in-Ones for that matter...
It really feels like you just got held-up!!!