No To Aero-postal!
Hi,
I just thought i would give everyone the heads up....Aeropostal is probably the worst international airline on the planet.
I flew with them end of this January to go to Trinidad from Santo Domingo with a transit in Caracas.
Not only did they cancel the flight from Caracas to Trinidad with no reason (spent a day and a half in Caracas), on my way back they cancelled the flight from Port of Spain, Trinidad to Caracas again with no reason (spent a day and half in Trinidad) and oh ya....they lost my luggage on my way there (between Santo Domingo and Caracas). My suitcase seems to have vaporized between the two countries...and now i'm enjoying the oh so fun process of squeezing some money from this...i use the word loosely...airline!
Apparently the Venezuelan govt took over the airline. So its fleet has dropped from 22 to a mere 3 airplanes. So imagine the logistics of trying to cover all your routes with just over 10% of the airplanes you used to have. There were about 35 of us stranded in Trinidad when they cancelled the flight to Caracas. They put us all up in an airport hotel with meals for a day and a half. Can you say losing money?? There were these 3 poor venezuelan guys who had flights leaving on Sunday but they ended up leaving with us the following Thursday night because the airline cancelled not one , not two, but three flights that week out of Trinidad! I read that the airline workers had a strike in December because they were tired with dealing with angry and annoyed passengers. so i can tell you (especially in Caracas), customer service leaves something to be desired.
The really funny thing is that none of the planes I got onto actually said AEROLINEA AEROPOSTAL...they were all borrowed planes from other airlines! ...Santa Barbara etc.
And with nicknames like AERO-MORTAL and ERROR-POSTAL floating about...it can't be a good sign!
For those going to Trinidad...wait till March..Copa Airlines will be taking over all former and future clientele of this ridiculously bad company.
If you're going to Caracas...there are other ways...longer flying time? perhaps....a little pricier? perhaps...but at least you'll reach with your sanity intact!