Results 1 to 9 of 9
  1. #1
    Regular
    Join Date
    Oct 2003
    Posts
    112
    Post Thanks / Like

    Default Bussiness Mail (POP) experience?

    I have been using Bussiness Mail for several years, an until now I was happy with them.
    For those of you that don't know what I'm speaking about, Bussiness Mail gives you a Mailbox in Miami, when you can get your purchases, and after that you can go to Business Mail office in POP to retire them.

    They used to call me when my stuff arrived, not more.
    The waiting time frame is definitely longer, when I asked for they say me that all arrives by "cargo", not "paquetería".

    May be they are downsizing and trimming services ???

    I don't know really.

    Does some of you know what is going on in Business Mail?

    Ben

  2. #2
    Gold
    Join Date
    Mar 2004
    Posts
    9,419
    Post Thanks / Like

    Default

    Yes we had noticed no advisory phone calls (until BushBaby went in and caused mayhem ) and I would concur that my bank statements out of UK take forever & are much slower than before BUT just recently I had two pairs of spectacles sent out from UK via Business Mail and they arrived in super quick time so, perhaps things are picking up again?

  3. #3
    Regular
    Join Date
    Oct 2003
    Posts
    112
    Post Thanks / Like

    Thumbs down

    I hope it improves fast Lambada.

    My last package was delivered in Miami on February 8 and I'm still waiting for it. And my previous package also took a life to be delivered.

    Ben

  4. #4
    Platinum
    Join Date
    Jul 2007
    Posts
    16,393
    Post Thanks / Like

    Default

    If you are in Stgo, try Vimenpaq off of JP Duarte on the left after crossing Las Carreras heading for Calle La Sol. They are cheaper too.

  5. #5
    Regular
    Join Date
    Feb 2004
    Posts
    401
    Post Thanks / Like

    Default I've got a big problem too

    After several years of good service, I, too, am having a serious problem with Business Mail. I had my mail forwarded as of the end of December. The second week of January I received a package (of medicine). But to this day not ONE piece of mail! The people in POP have been of no help. I've spoken to BM in Florida on several occasions, with no results. (I've checked at my condo in NJ, and the only mail being held consists of bulk mail, so the post office is doing there part.)
    BTW: BM changed their Florida address back in the fall of 2007, so, if you're using the Miami address, your mail has to be forwarded! to a Doral address.

    I can't speculate on why things are so screwed-up in my case, but will post if (and when) I learn anything

  6. #6
    Moderator - Clown Central
    Join Date
    Jan 2006
    Posts
    5,960
    Post Thanks / Like

    Default

    Took 13 days to get a small package sent from Tampa to the Doral Florida office to arrive in Santiago.

    Cost me $4.50 U.S to get it through BM, it was just 2 small bottles of eye drops, weight only about 4 ounces, so that must be the minimal charge.

    I complained once that the U.S. Postal Service showed they received a package, they told me I was wrong, that it just meant it arrived in the ZIP code. Must think I´m stupid I guess.

  7. #7
    Regular
    Join Date
    Oct 2003
    Posts
    112
    Post Thanks / Like

    Default

    Quote Originally Posted by Buzzard View Post
    ...<p>
    I can't speculate on why things are so screwed-up in my case, but will post if (and when) I learn anything
    I wrote Miami but I have been using the Doral address for a time.

    My guess it that they are downsizing at our expense.

    They used to have an employee at the front desk in POP but now people from the back appear where customers appear, that may also explain why they are not calling me anymore when new packages arrive.

    The employee in POP told me that it tooks more time because it comes as "cargo". I'm not sure what she meant, but if they are sending by sea the packages instear air, it will take a really long time to get them here.

    In POP there are not other choices known by me, so I will have to put up with them for a while...

  8. #8
    Regular
    Join Date
    Oct 2004
    Posts
    397
    Post Thanks / Like

    Thumbs down Slow!!! More Slow??? Alternatives??

    I've been a BusMail customer for @ 4 years; mail used to take @ 1 week, from the USA [MA, for example]. Now? 2 - 3 weeks?
    * An oddity? Periodicals [ex. the Wall Street Journal] & magazines are in POP 5 - 7 days after delivery to BusMail in FL. Why? Logical?
    * Suggestion: don't rely on the BusMail employees to call you. Check once per week in person, unless the shipment is urgent.
    * Only game in town [POP]? In my experience with the competition, BusMail is by far the best alternative available in POP. Santiago? I don't know; does anyone from POP want to go to Santiago once per week, or so, to pick up her mail?
    * Emails or complaints to the Busmail web site? A complete waste of time. Like most DR businesses, it never, never responds to customer complaints.
    * Bravo, BusMail! Is any other similar retail business in POP open 12 hours a day, ie not shut down from 12:00 to 2:00 every day so every employee can take a 2 hour lunch break @ the same time?
    * Q: time for a foreign entrepenuer with some capital to start new national or north shore mail service? Expensive? Lucrative? Dealing weekly with DR Customs? Fed Ex? UPS? Food for thought. I shall not volunteer.
    * "This too shall pass."

  9. #9
    Bronze
    Join Date
    Mar 2004
    Posts
    1,167
    Post Thanks / Like

    Default Bussiness Mail (POP) experience?

    [QUOTE=Aguayo;611157]I have been using Bussiness Mail for several years, an until now I was happy with them.
    For those of you that don't know what I'm speaking about, Bussiness Mail gives you a Mailbox in Miami, when you can get your purchases, and after that you can go to Business Mail office in POP to retire them.

    They used to call me when my stuff arrived, not more.
    The waiting time frame is definitely longer, when I asked for they say me that all arrives by "cargo", not "paquetería".

    May be they are downsizing and trimming services ???

    I don't know really.

    Does some of you know what is going on in Business Mail?


    have used them for years with minimal problems...now that I can check internet for packages in miami and here in Sd,it is much more efficient.Also can call their phone and get all info with a pin number,even number of letters as well as pkgs without having to talk to a live person.Web site also gives the price of shipping...I think their service is great.
    bob

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •