Having lived here now for just over 7 months (Santo Domngo)
I arrived on the first day to be greeted by the landlord who told me the power was off because of a power cut but would be restored soon. I waited 2 hours and nothing then another two hours and eventually it came back on.
Ok I thought just one of those things it happens in the DR and its to be expected. The next day at 9.00am off it went not returning until 6.00 in the evening. Then off again at 8.00 and back at 10.00 when I went to bed.
same the next day and so on. the times varied but to say the power was off more than it was on in the daylight would be accurate. I asked the neighbours who all said dont you have an invertor? No I replied I have a contract with EDEsur why should I need one?
Oh well you see the problem here is we are in the middle of two barrios and they share the same supply line.....ok I said so they have the same problem...yes
well why is the power off so often and for so long? I asked
the response puzzled me They do it to punish the barrios for stealing the electricity .......oh right so thats ok then?????
what about me I dont steal it and pay my bills ontime?
Well you can try and speak to customer services I wish you luck said the nice lady downstairs.
So off I went to the offices of Edesur to be told I needed a copy of my lease contract before they would speak to me. So off home to get the papers (they already had a copy on file just too lazy to look for it) and returned to be told the lady who deals with your account is off today come back tomorrow.
Eventually I got to see the lady after many more attempts to catch her at her place of "work"
Ok she said its just unfortunate you are on the same line as the bad people.
Hold on what do you mean its unfortunate...I have a contract with you to supply me with power. I want you to honour your contract......we do Sir you get the bare minimum as we are prevented from cutting the barrios completely by law...we would if we could....... they steal the power as fast as we cut them off they are back again hooked online by some cowboy in the street.
Hey wait a minute I am not one of them I want some power and a service I contracted you to supply.
Well Sir I am sorry but have you got an inverter?
No and I dont want one thanks.
well thats too bad good day.
Now hold on why cant you supply a generator to supply the apartment block when the power is off.
No Sir thats too expensive all that diesel no its not possible.
So I have to have an inverter that will be large enough to supply my needs for up to 10 hours a day wow thats expensive for me at least 4 big batteries and an Inverter. estimate 40K.
I see so when I use the inverter I take the power from the batteries and when the power comes back you charge the batteries over night....I see
So what you are saying is EDEsur still get to charge me for the power during the day whilst they have cut me off...wow very clever. I also get the priveledge of paying for the systems and batteries too.
Can I complain to anyone about this.....?
You just have sir I hope you have a nice day?
Is it me or is the world going crazy?????????
I arrived on the first day to be greeted by the landlord who told me the power was off because of a power cut but would be restored soon. I waited 2 hours and nothing then another two hours and eventually it came back on.
Ok I thought just one of those things it happens in the DR and its to be expected. The next day at 9.00am off it went not returning until 6.00 in the evening. Then off again at 8.00 and back at 10.00 when I went to bed.
same the next day and so on. the times varied but to say the power was off more than it was on in the daylight would be accurate. I asked the neighbours who all said dont you have an invertor? No I replied I have a contract with EDEsur why should I need one?
Oh well you see the problem here is we are in the middle of two barrios and they share the same supply line.....ok I said so they have the same problem...yes
well why is the power off so often and for so long? I asked
the response puzzled me They do it to punish the barrios for stealing the electricity .......oh right so thats ok then?????
what about me I dont steal it and pay my bills ontime?
Well you can try and speak to customer services I wish you luck said the nice lady downstairs.
So off I went to the offices of Edesur to be told I needed a copy of my lease contract before they would speak to me. So off home to get the papers (they already had a copy on file just too lazy to look for it) and returned to be told the lady who deals with your account is off today come back tomorrow.
Eventually I got to see the lady after many more attempts to catch her at her place of "work"
Ok she said its just unfortunate you are on the same line as the bad people.
Hold on what do you mean its unfortunate...I have a contract with you to supply me with power. I want you to honour your contract......we do Sir you get the bare minimum as we are prevented from cutting the barrios completely by law...we would if we could....... they steal the power as fast as we cut them off they are back again hooked online by some cowboy in the street.
Hey wait a minute I am not one of them I want some power and a service I contracted you to supply.
Well Sir I am sorry but have you got an inverter?
No and I dont want one thanks.
well thats too bad good day.
Now hold on why cant you supply a generator to supply the apartment block when the power is off.
No Sir thats too expensive all that diesel no its not possible.
So I have to have an inverter that will be large enough to supply my needs for up to 10 hours a day wow thats expensive for me at least 4 big batteries and an Inverter. estimate 40K.
I see so when I use the inverter I take the power from the batteries and when the power comes back you charge the batteries over night....I see
So what you are saying is EDEsur still get to charge me for the power during the day whilst they have cut me off...wow very clever. I also get the priveledge of paying for the systems and batteries too.
Can I complain to anyone about this.....?
You just have sir I hope you have a nice day?
Is it me or is the world going crazy?????????