Good morning to all! I'm hoping that there is some out there that can help me.
Flew into DR yesterday from Fla., rented a car from a well known and what a thought was a reputable car rental agency. Well, to make a long story short; a Dominican Woman hit me, totally damaged the driver side door and fled the scene. A friendly Taxi Driver called the Police for me, but they never came. I had elected full coverage insurance with a zero deductible in case anything like this happened. Called the rental agency they told me to go to Casa del Conductor and make a report. Once done I returned to the Car rental agency; thinking that I was fully covered, and I would just get another car.
However the proceeded to tell me I was not covered and some story about me having to take the other driver along to Casa del conductor ect... No where on the contract does it say anything about that; it's very vague at best. No one there could give me an explanation of the charges, that they seem to be pulling out of the air. I asked for that in writing and they refused. Anyhow I ended up with a Massive charge on my credit card, it's exorbitant!
I feel violated by that car rental company. In the Dominican Republic, do I have any recourse? My vacation is ruined, I have not been able to sleep all night. Can anyone familiar with Dominican Law please help!
Violated in Santo Domingo
Mike. D.
Flew into DR yesterday from Fla., rented a car from a well known and what a thought was a reputable car rental agency. Well, to make a long story short; a Dominican Woman hit me, totally damaged the driver side door and fled the scene. A friendly Taxi Driver called the Police for me, but they never came. I had elected full coverage insurance with a zero deductible in case anything like this happened. Called the rental agency they told me to go to Casa del Conductor and make a report. Once done I returned to the Car rental agency; thinking that I was fully covered, and I would just get another car.
However the proceeded to tell me I was not covered and some story about me having to take the other driver along to Casa del conductor ect... No where on the contract does it say anything about that; it's very vague at best. No one there could give me an explanation of the charges, that they seem to be pulling out of the air. I asked for that in writing and they refused. Anyhow I ended up with a Massive charge on my credit card, it's exorbitant!
I feel violated by that car rental company. In the Dominican Republic, do I have any recourse? My vacation is ruined, I have not been able to sleep all night. Can anyone familiar with Dominican Law please help!
Violated in Santo Domingo
Mike. D.