Well as a Canadian i had decided to open an account last year with Scotiabank, thinking the Canadian relationship might provide a little more reliability.
Well of course there are no Canadians working there so what are the chances of it being any different than the typical DR Bank? Not much!
Apart from the constant long lineups and two counter staff that seem to take 30minutes with each customer,and the ATM machines that are usually empty, forcing one into this waiting game inside. But there always seems to be alot (non-supportive) support staff in the background roaming around doing nothing but ignoring the distraught clients.
Well today I had a lovely experience at the branch on Romulo Betancourt. I went to withdraw 10,000pesos from the machine,,(yeah right good luck) and it displayed the action of dispatching my money-"but no" just alot of machine noise, and no card, no money.
As this machine is inside the bank and the employees were witnessing this, they simple stated be patient it will work- the truth be told it was obvioulsy empty and everyone was too lazy to deal with it. OK, after a 5 minute wait it released my card, but no dinero..Now i proceeded to dreadful (my time has no importance) lineup and use the direct approach.Well when i received my money and receipt,guess what?? i compared it to my previous transaction receipt from the night before, and you guest it. I am now 10,000pesos poorer.
Of course the workers just put their hands in the air without answer blaming the machine of which has no human qualities therefore not their problem. After discussing with the highest ranking supervisor- the outcome is, you can return next week and fill out a request form as to why i should be reimbursed this 10K when it was simply my stupidity for using a dominican bank in the first place.(sorry im venting) but this seemed to be the sentiment of the staff members.
Anyway, when i do go through this lengthy process they say within 2-3 weeks they should have an answer whether my money will be returned..
3 weeks, lots of wasted time, and no certainty, or acccountability at any level...
So now i feel so much better as I am a financial consultant that advises offshore advice within some of the largest fund management groups..One of the reasons why our companies have such a large presence in latin america is primarily because of these ridiculous volatile, unregulated, unaccountable finacial institutions... no wonder they offer such great returns on their PESO accounts for term deposits...You have the same regulations, standards and accountability of the "wild west"...
Sounds almost Bernie Madoffish- he gave great monthly returns as well, but dont expect your principle back...
Be careful using ATM s or banks here with any serious amounts of money...
Well of course there are no Canadians working there so what are the chances of it being any different than the typical DR Bank? Not much!
Apart from the constant long lineups and two counter staff that seem to take 30minutes with each customer,and the ATM machines that are usually empty, forcing one into this waiting game inside. But there always seems to be alot (non-supportive) support staff in the background roaming around doing nothing but ignoring the distraught clients.
Well today I had a lovely experience at the branch on Romulo Betancourt. I went to withdraw 10,000pesos from the machine,,(yeah right good luck) and it displayed the action of dispatching my money-"but no" just alot of machine noise, and no card, no money.
As this machine is inside the bank and the employees were witnessing this, they simple stated be patient it will work- the truth be told it was obvioulsy empty and everyone was too lazy to deal with it. OK, after a 5 minute wait it released my card, but no dinero..Now i proceeded to dreadful (my time has no importance) lineup and use the direct approach.Well when i received my money and receipt,guess what?? i compared it to my previous transaction receipt from the night before, and you guest it. I am now 10,000pesos poorer.
Of course the workers just put their hands in the air without answer blaming the machine of which has no human qualities therefore not their problem. After discussing with the highest ranking supervisor- the outcome is, you can return next week and fill out a request form as to why i should be reimbursed this 10K when it was simply my stupidity for using a dominican bank in the first place.(sorry im venting) but this seemed to be the sentiment of the staff members.
Anyway, when i do go through this lengthy process they say within 2-3 weeks they should have an answer whether my money will be returned..
3 weeks, lots of wasted time, and no certainty, or acccountability at any level...
So now i feel so much better as I am a financial consultant that advises offshore advice within some of the largest fund management groups..One of the reasons why our companies have such a large presence in latin america is primarily because of these ridiculous volatile, unregulated, unaccountable finacial institutions... no wonder they offer such great returns on their PESO accounts for term deposits...You have the same regulations, standards and accountability of the "wild west"...
Sounds almost Bernie Madoffish- he gave great monthly returns as well, but dont expect your principle back...
Be careful using ATM s or banks here with any serious amounts of money...