Codotel / Claro Customer Service IMPROVING !

mike l

Silver
Sep 4, 2007
3,157
466
0
Codotel / Claro on the North Coast now has excellent english speaking customer service reps !

I have been having problems with bandwidth for 2 weeks.

I went to the office in Sosua and they speak english and I had a tech at my door 15 minutes later and they / he refused to accept any propina / tip emphatically !!!

Same thing happened today and apparently you need to reset your box and call the POP office so they can reset it there as well.

809 220 1111 hit * and then option 2

I use a small brochette skewer to reset the box.