Can you explain how that works? I ask because another poster showed the BP exchange rate, and I called to confirm it. So how can there be two exchange rates at one bank? I called my US bank and they are going to dispute it.
I was told many years ago by my bank, when I am outside of the country (last 19 years) to always use the same bank/ institution atm when using my card in other country. This way if there's ever a problem my bank only has to deal with one foreign bank in order to sort the problem out rather than several.
Makes sense, but I only see one US bank (Citibank) that has locations in the DR, and it is in Santo Domingo, which does not help me.
All correct but the Headline needs to be changed ! Popular is robbing from E V E R Y B O D Y !!!! Not only from Tourists.
and not to get you more pissed off but that's not even an operating branch that's just like an office for Citibank you can do no Bank transactions there
Has nothing to do with US banks abroad (which I've never seen) I am talking about foreign banks/ using an American bank card in a foreign atm machine. Not wise to make several different withdrawals from multiple foreign atm machines.
I have been doing that for years with no problems with this trip Banco popular screwed me.
At least once the charge is settled, please check the details of the charge if you can. With me, my card issuing bank lists exactly the amount in DOP you have taken out, the fees and the total cost. There you should see where every cent went. If that's not according to the BPD website exchange rate, you could check this with them again.
When I first came to the DR in 2009, BPD was my go to bank for withdrawals, this was until 2017 when they lowered the amount I could withdraw in one transaction and increased the fees. After that, I have never used them again.
