Banco Popular robbery of tourists

reilleyp

Well-known member
Dec 12, 2006
1,362
824
113
At least once the charge is settled, please check the details of the charge if you can. With me, my card issuing bank lists exactly the amount in DOP you have taken out, the fees and the total cost. There you should see where every cent went. If that's not according to the BPD website exchange rate, you could check this with them again.
I filed a dispute with my bank. They issued me a credit of nearly $300. Over several days I withdrew 20,000 pesos six times so the discrepancy was about $50 each time. I will wait to see if my dispute is successful.
 
  • Like
Reactions: CristoRey

josh2203

Bronze
Dec 5, 2013
2,188
975
113
I filed a dispute with my bank. They issued me a credit of nearly $300. Over several days I withdrew 20,000 pesos six times so the discrepancy was about $50 each time. I will wait to see if my dispute is successful.
I would hope it is. Once I have filed a dispute with my card issuer as La Nacional took 600 USD from us and gave nothing (charge was done but no cash dispensed). I was worried that Nacional would fight it, but they did not. The whole amount was returned to us by our bank (based in EU).
 
  • Like
Reactions: reilleyp

drstock

Silver
Oct 29, 2010
4,940
2,524
113
Cabarete
I'm absolutely fed up with Banco Popular. I have been trying to terminate a Certificate with them for about six months. They are using every trick in the book to stop me from getting hold of MY money. I only get any response when I actually contact them, and then it's just more delaying tactics. I can only assume that it's because they have a policy to hold on to clients' money as long as humanly possible.
 
  • Like
Reactions: reilleyp

SKY

Gold
Apr 11, 2004
14,318
4,475
113
I'm absolutely fed up with Banco Popular. I have been trying to terminate a Certificate with them for about six months. They are using every trick in the book to stop me from getting hold of MY money. I only get any response when I actually contact them, and then it's just more delaying tactics. I can only assume that it's because they have a policy to hold on to clients' money as long as humanly possible.
Pay a lawyer a few pesos to threaten them in your behalf and see ;how fast things work then.......
 

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
Jan 7, 2016
13,910
10,206
113
Just sayin'

Exchange.jpg
 

SKY

Gold
Apr 11, 2004
14,318
4,475
113
This could be like the scam I posted on using a foreign card when they make their own exchange rate instead of the rate your card would give. Always a robbery rate. Cards give the best rate out there generally. But if it transfers the rate elsewhere you are screwed.................and if that is the case you can bet high that BP is in with it...........
 

Uzin

Bronze
Oct 26, 2005
1,432
49
48
Can you explain how that works? I ask because another poster showed the BP exchange rate, and I called to confirm it. So how can there be two exchange rates at one bank? I called my US bank and they are going to dispute it.
I do not have the option to use my home bank here in the DR. There are zero US bank ATM's in Samana that I know of. I guess I will Western Union a large sum to my wife in US dollars and then exchange it.

A lot of bank's ATM now ask this question when a foreign card is used to withdraw local currency, for example US card is used to withdraw pesos. It says do you like us to convert pesos to your card's currency (dollar in this case). The question is cunningly very confusing, but you only need to give the wrong answer and then they use their fantasy exchange rate for pesos to dollar, then withdraw that amount of "dollar" from your card.

Must always select the option to not use their exchange and ask to withdraw pesos directly from your foreign card.

Then the exchange will be Visa or Mastercard rates, although local US banks takes a few percent commission, it will be nothing like BP hilarious exchange rate...!

Note this is not usuall dollar to pesos rate, but other way around, pesos to dollar, and a lot of fancy commission, so could be anything they like...
 
  • Like
Reactions: Buck

SKY

Gold
Apr 11, 2004
14,318
4,475
113
A lot of bank's ATM now ask this question when a foreign card is used to withdraw local currency, for example US card is used to withdraw pesos. It says do you like us to convert pesos to your card's currency (dollar in this case). The question is cunningly very confusing, but you only need to give the wrong answer and then they use their fantasy exchange rate for pesos to dollar, then withdraw that amount of "dollar" from your card.

Must always select the option to not use their exchange and ask to withdraw pesos directly from your foreign card.

Then the exchange will be Visa or Mastercard rates, although local US banks takes a few percent commission, it will be nothing like BP hilarious exchange rate...!

Note this is not usuall dollar to pesos rate, but other way around, pesos to dollar, and a lot of fancy commission, so could be anything they like...
Read my post above 31. If they give you a choice of your own currency or Pesos NEVER take your currency. Unless of course you don't mind getting robbed.............It is a scam, period...............
 

malko

Campesino !! :)
Jan 12, 2013
5,630
1,410
113
Yeah, it's kind
Read my post above 31. If they give you a choice of your own currency or Pesos NEVER take your currency. Unless of course you don't mind getting robbed.............It is a scam, period...............

Yeah, it's kind of a scam. Dynamic currency exchange rate, or something like that.

However it's a little more nuanced.
My brick&mortar bank charges a 5€ fee for using the card outside of the €-zone (!!). If I choose the € option instead of the DOP on the Paiement terminal --- supposedly-- the fee does not apply.
Learned that off Russians and Chinese whom are better off using the dynamic rate ( scam rate ) as their banks will scam them even more on fees if paying in a foreign currency.

Please note that I DO NOT use that card in the DR, it's 2025 and have other on-line banks that do not apply a fee for using cards in a foreign country.

Where it gets crazy is that the payment operators, usually the guys who provide the business with payment terminals ( like cardnet, worldline, etc), incentivise the business to get people to pay in their home currency.
In the contract it will stipulate that your regular fee is 0.8% of transaction volume, but they will knock off 0.2%, if the final client chooses the dynamic exchange rate.

Tldr The whole electronic payment business is scammy.
 
  • Like
Reactions: Uzin